---
title: Making Anuva available on the CITSmart Interface
slug: anuva-en/making-anuva-available-on-the-citsmart-interface
description: Learn how to seamlessly integrate Anuva with CITSmart using this comprehensive document. Follow step-by-step instructions to enable Anuva Assistant in internal and external areas of the system. Discover how to configure a fallback message for Anuva in cas
docTags: 
createdAt: 2021-10-25T16:53:32.000Z
---

Anuva is already natively integrated with CITSmart, so it is easy to add it to your environment.

## Procedure

1. With Administrator access, access the CITSmart parameter screen;
2. Change the parameter value “402 Anuva Assistant - External URL” to http\://\[name-server].anuvaassistant.com
3. Change the parameter value “441 Anuva Assistant - Conversation API” to http\://\[name-server]\[acronym-language].anuvaassistant.com/webhooks/rest/webhook and click on “Save”
4. Change the parameter value “442 Anuva Assistant - Parameters API” to http\://\[name-server]\[acronym-language].anuvaassistant.com/conversations/
5. Configure parameter 453 "Default Anuva Assistant Fallback Message", with a message that Anuva will answer whenever it has no answer to that question.
6. Enable parameter 423 "Enable Anuva Assistant in the internal area of the system", a parameter that allows analysts to iterate with ANUVA
7. Enable parameter 450 "Enable Anuva Assistant in the external area of the system", a parameter that allows end-users to iterate with ANUVA.

:::hint{type="info"}
**NOTE:**

For the acronym of the languages, use EN (English) and PT (Portuguese-Brazil).
If these parameters are not available, upgrade your version of CITSmart.
:::