--- title: Advanced Problems Search slug: citsmart-8-en/advanced-problems-search description: Learn how to efficiently use the search functionality in our Problem Management system. Define filters, generate reports, view problem information, and easily add new occurrences. Improve your problem-solving abilities with our comprehensive search guide. docTags: createdAt: 2022-01-19T22:23:10.000Z --- This functionality is intended to **search for problems that occur according to the filters defined by the user**. ## Procedure 1. Access the main menu `Processes > Problem Management > Problem`; 2. In the search field, click on the icon symbolized by an arrow pointing downwards and then on "**Advanced Search**"; 3. Define the filters necessary for the search (**Opening Period, Requester, Problem Category, others)**; 4. Click on "**Search**"; 5. To create the problem report in PDF, click on "**Create PDF**"; 6. To create the problem report in Excel, click on "**Create XLS**"; 7. To view the information about the problem, after the search, click on “**View**”, which is available in the items list; 8. If you want to view the problem occurrence, after clicking on “**View**”, click on the "**Execution Registration**" icon (the last icon on the right side of the screen). In this screen, it is also possible to add new occurrences registration. Click on "**Add Occurrences**" and complete the mandatory fields.