---
title: Creating Connection to Remote Access Server
slug: citsmart-8-en/creating-connection-to-remote-access-server
description: Learn how to configure remote access in the CMDB screen and ITSM with this comprehensive document. Ensure your GUACD instance is properly configured, register the time, and set parameter 319 to "YES" before following the step-by-step procedure. Access the
docTags: 
createdAt: 2022-01-19T22:36:47.000Z
---

This functionality allows <font color="#3b9f0f">**configuring the option of remote access**</font>, present in the **CMDB&#x20;**&#x73;creen and ITSM.

## Before getting started

For this configuration,&#x20;

- [x] The user should have configured the **GUACD instance** and
  &#x20;making it communicable;
- [x] Besides previously registering the time, configuration
  &#x20;item group; and&#x20;
- [x] Finally, **parameter 319&#x20;**&#x6D;ust be set to "**YES**".&#x20;

## Procedure

1. Access the functionality through the main menu `System > Remote Access >
    Remote Access Settings`;
2. Click on "**New**";
3. Complete the fields available;
4. Click on "**Save**".