---
title: Creating Service Category
slug: citsmart-8-en/creating-service-category
description: Learn how to effectively manage service categories for your business with our step-by-step guide. Our feature allows you to easily add, modify, and remove service categories, ensuring streamlined categorization. Access the feature through the main menu, c
docTags: 
createdAt: 2022-01-19T21:42:06.000Z
---

This feature provides a variety of actions, such as <font color="#3b9f0f">**including, changing, and deleting for service categories**</font> to place the services of the business, support, request, incident, and procedure, within similar groups of performance.

## Procedure

1. Access the functionality through the main menu `Processes > Portfolio and
    Catalog Management > Service Category`;
2. Complete all mandatory fields;
3. Click on "**Save**".