---
title: Event 
slug: citsmart-8-en/event
description: Learn about the role and significance of event management in ITIL for effectively managing configuration items and IT services. Understand the definition of an event as a state change that prompts action from the IT operations team, potentially resulting 
docTags: 
createdAt: 2022-01-19T22:37:58.000Z
---

## Presentation

According to ITIL "is the process responsible to manage events through its
 lifecycle. The Event Management is one of the main operating activities of the
 IT".

The event is defined as "A state change that has significance for the management
 of a configuration item or IT service. Event is also the term used for when an
 alert or notification is created by any IT service, configuration item, or
 monitoring tool. Events often require action from the IT operations team and can
 sometimes lead to incident generation and registration."

This functionality is intended to present some functionalities to the Event
 Management.