---
title: Knowledge Base E-mail Key Fields
slug: citsmart-8-en/knowledge-base-e-mail-key-fields
description: Discover a comprehensive list of key fields for knowledge base email templates. From approver to knowledge base identification, this document covers all the essential details like author, content, expiration date, creation date, and more. Enhance your kno
docTags: 
createdAt: 2022-01-24T17:55:05.000Z
---

This document is intended to <font color="#3b9f0f">**provide the list of key fields**</font> available for the
&#x20;knowledge base-related e-mail template.

## List of Key Fields

- [x] The key fields available for insertion in the knowledge base-related e-mail
  &#x20;template are listed below:

| **Key Fields**              | **Description**                                                                                  |
| --------------------------- | ------------------------------------------------------------------------------------------------ |
| **$&#x7B;APPROVEDNAME}**    | Approver of Knowledge. Inform the name of the approver of the knowledge.                         |
| **$&#x7B;AUTHOR}**          | Author of Knowledge. Inform the name of the author of the knowledge.                             |
| **$&#x7B;CONTENT}**         | Content of Knowledge. Inform the description of the content of knowledge.                        |
| **$&#x7B;EXPIRATIONDATE}**  | Expiration date. Inform the expiration date of the knowledge.                                    |
| **$&#x7B;INITIALDATE}**     | Date of Creation of Knowledge. Inform the date of knowledge creation.                            |
| **$&#x7B;PUBLICATIONDATE}** | Publication date. Inform the date of publication of the knowledge.                               |
| **$&#x7B;SOURCEREFERENCE}** | Source/Knowledge Reference. Inform the description of the source of the knowledge.               |
| **$&#x7B;OBSERVATION}**     | Justification/Observation. Inform the description of the justification/observation of knowledge. |
| **$&#x7B;ORIGINNAME}**      | Origin of Knowledge. Inform the identification of the origin of knowledge.                       |
| **$&#x7B;ORIGIN}**          | Origin of knowledge. Inform the origin of knowledge.                                             |
| **$&#x7B;PRIVACY}**         | Privacy of Knowledge. Inform the identification of the privacy of knowledge.                     |
| **$&#x7B;SITUATION}**       | The Situation of Knowledge. Inform the identification of the knowledge situation.                |
| **$&#x7B;TITLE}**           | Title of Knowledge. Inform the description of the title of knowledge.                            |
| **$&#x7B;VERSION}**         | The Version of Knowledge. Inform the version of knowledge.                                       |
| **$&#x7B;IDKNOWLEDGEBASE}** | Knowledge base identification. Inform the knowledge base identification.                         |

**Table 1 - List of Key Fields**