---
title: Knowledge 
slug: citsmart-8-en/knowledge
description: Learn about the significance of knowledge management in an organization and how it facilitates the compilation and sharing of information with system users. Discover the various forms of content found within knowledge and its connection to management func
docTags: 
createdAt: 2022-01-19T22:13:03.000Z
---

## Presentation

The purpose of <font color="#3b9f0f">**Knowledge Management**</font> is to manage the information, as it is an
&#x20;important asset of the company. The knowledge is compiled in a base so all
&#x20;system users can have a leveling of techniques and better comprehension of the use and operation of the product.

**Knowledge&#x20;**&#x69;s an extremely valuable asset for an organization. Knowledge can contain text, images, videos, links, and various other audiovisual resources. <font color="#3b9f0f">**CITSmart**</font> **Knowledge Management** makes it possible to register, control, and make available any informative content to various types of audiences.&#x20;

In addition, knowledge is linked to various management functionalities, making it possible to control the entire life cycle of knowledge and to notify interested parties at each change of phase.

:::BlockQuote
****<font color="#3b9f0f">**Example\:**</font> Notify the Knowledge Manager that a document has passed from the "**Under Review**" status to "**Revised**".
:::

Knowledge management in <font color="#3b9f0f">**CITSmart**</font> has the following phases and statuses:

-
  **Design&#x20;**(In design);
- **Review&#x20;**(Under review and Revised);
- **Approval&#x20;**(Under assessment);
- **Publication&#x20;**(In publication and Published);
- **Archiving**