---
title: Problem Automatic Action
slug: citsmart-8-en/problem-automatic-action
description: Learn how to register problem automatic actions in CITSmart Event Manager with this step-by-step guide. Discover the functionality of the problem management process, including the ability to add, change, and delete automatic actions for different types of
docTags: 
createdAt: 2022-01-24T17:51:07.000Z
---

Some events will present **a situation where the appropriate action will need to be addressed by the problem management process**, that is, this functionality is intended to register the problem type automatic actions. This registration will be associated with the automatic actions, where it will be used in the <font color="#3b9f0f">**CITSmart** </font>**Event Manager** registration of **Nagios, Zabbix, Inventory,&#x20;**&#x61;nd **Correlated Events.**

This feature provides a variety of actions, such as <font color="#3b9f0f">**including, changing, and deleting problem-type automatic actions**</font>.

## Before getting started

To register a problem automatic action, it is necessary:

- [x] To register
  &#x20;previously the group, unit, the requester (employee), the contract that is being linked to the employee and
  &#x20;unit, problem category being linked to the flow about the problem.

## Procedure

1. Access the functionality through the main menu `System > Automatic Actions  > Problem Actions`;
2. Complete the fields available;
3. Click on "**Save**".

&#x20;on "Save".