---
title: Register Ticket Source
slug: citsmart-8-en/register-ticket-source
description: Learn how to efficiently access and utilize the Ticket Source feature with this detailed step-by-step document. Discover the procedure to access the functionality via the main menu and ensure a seamless experience by completing a mandatory field before sa
docTags: 
createdAt: 2022-01-19T23:00:18.000Z
---

This feature provides a variety of actions, such as including, changing, and deleting several types of teams or areas that can create a ticket

## Procedure

1. Access the functionality Ticket Source through the main menu `Processes >
   `
   `Request and Incident Management > Source of Requests`;
2. Complete the mandatory field;
3. Click on "**Save**".