---
title: Registering Request Justification
slug: citsmart-8-en/registering-request-justification
description: Learn how to access and utilize the Request Justification feature effectively with this comprehensive document. Discover how users can effortlessly include, modify, or remove justifications for service requests. Follow the step-by-step process, including 
docTags: 
createdAt: 2022-01-19T21:42:06.000Z
---

This feature provides a variety of actions, such as <font color="#3b9f0f">**including, changing, and deleting the services request justification**</font>.

## Procedure

1. Access the Request Justification functionality through the main menu
   &#x20;`Processes > Portfolio and Catalog Management > Request Justification`;
2. Click on "**New**" and complete all mandatory fields:
   - **Suspension:&#x20;**&#x69;t defines if the justification will be used when suspending the request;
   - **Travel:&#x20;**&#x69;t defines if the request justification will be used in the approval of a travel request;
   - **Approval:&#x20;**&#x69;t defines if the request justification will be used in the phase of service request approval.
3. Click on "**Save**".