--- title: Registering Satisfaction Survey slug: citsmart-8-en/registering-satisfaction-survey description: Learn how to perform various actions with satisfaction surveys, such as adding, modifying, and deleting them. Discover different types of searches, including public, global, catalog, service, and activity/satisfaction surveys. Ensure a smooth survey creat docTags: createdAt: 2022-01-19T21:42:06.000Z --- This feature provides a variety of actions, such as **including, changing, and deleting satisfaction surveys** according to the needs. The search form is created as a questionnaire. The types of searches can be: - **Public**: it allows the participation of all users with no restrictions, they don't even need to be authenticated in the system. In this type, the System URL (parametrized) is given to the target public to participate in the survey. It's only an outfit field (without typing). After the survey is created (saved), in this field, appears the full link, based on the System URL properly parametrized; - **Global**: it restricts the participation of users authenticated in the system. It can be accessed in two ways: - when they identify themself, they will receive an automatic notification (including steps to respond); - in the Smart Portal (menu on the left side) the option "**Active Campaigns**". - **Catalog:** it is intended for the evaluation, with the client, about the effectiveness of the catalog deployed; - **Service:** it is intended for evaluation, with the client, about the effectiveness of a service deployed; - **Activity/Satisfaction:** is another option of the satisfaction survey, with the client (besides the system default), about the resolution of an attendance of a request or incident. ## Before getting started To register new survey, it is necessary: - [x] To register previously a questionnaire ; and - [x] Set the **parameter 33**. ## Procedure 1. Access the functionality `Processes > Portfolio and Catalog Management > Search Registration`; 2. Click on "**New**"; 3. Complete all mandatory fields; 4. Choose the type of search; 5. Click on "**Save**".