---
title: Relating Configuration Item to a Service
slug: citsmart-8-en/relating-configuration-item-to-a-service
description: Learn how to create relationships between Configuration Items (CIs) and Services in the CMDB with our step-by-step procedure. Discover the benefits of identifying dependencies and how this assists CI operators in managing changes, incidents, and the servi
docTags: 
createdAt: 2022-01-19T22:29:44.000Z
---

The creation of the relationship between Configuration Items and Services aims to <font color="#3b9f0f">**highlight in the CMDB the existing dependencies between each of these elements**</font>.&#x20;

The creation is made to assist the CI operators to identify services or items that will be impacted during a change, whether in the CI area, in the handling of an incident, a change, or a service portfolio.
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The relationship exists as follows:

- Between Configuration Items and others Configuration Items;
- Between Configuration Items and Services of Business/Support;

## What to do before

The creation of the relationship requires:

- [x] Have access to the **CMDB management interface** (see Creating Access Profile);
- [x] Creating the type of CI relationship (see Creating type of CI relationship);
- [x] Have Configuration items inventoried;
- [x] Have services configured in the portfolio (business/support);

## Procedure

1. Access the functionality through the menu `Processes > Configuration Management > CMDB`;
2. Search and select a Configuration Item;
3. Click on the "**Relationship**" left option, then click on "**Edit**";
4. Complete the fields available;
5. Click on "**Save**" to save the changes.