---
title: Relating Items to the Problem
slug: citsmart-8-en/relating-items-to-the-problem
description: Learn how to effectively link different types of information, including release details, knowledge resources, and related services, to address and resolve problems throughout their lifecycle. Discover how accessing the problem is essential to establish th
docTags: 
createdAt: 2022-01-19T22:23:10.000Z
---

It is possible to <font color="#3b9f0f">**link to the Problem a series of information**</font>, such as release, knowledge, services related, and others.

## Before getting started

The information link can occur throughout the entire lifecycle of the Problem, this
&#x20;way, it can - and should - be used at any time, if necessary.

- [x] However, it is
  &#x20;necessary to have access to a Problem.

## Procedure