---
title: Change SLA via Rhino script
slug: dev-en/change-sla-via-rhino-script
description: Learn how to change your Service Level Agreement (SLA) using a Rhino script with this informative document. Discover the step-by-step procedure, including accessing the main menu, creating a new batch processing task, and saving it. The included Rhino scr
docTags: 
createdAt: 2022-03-07T15:16:45.000Z
---

This functionality is intended to change the SLA through Rhino script.

## Procedure

1. Access the main menu `System > Batch Processing;`
2. Click on "**New**";
3. Click on "**Save**".

## Rhino Script

```java
var importNames = JavaImporter();
importNames.importPackage(Packages.java.util);
importNames.importPackage(Packages.java.lang);
importNames.importPackage(Packages.java.sql);
importNames.importPackage(Packages.br.com.centralit.citcorpore.negocio);
importNames.importPackage(Packages.br.com.centralit.citcorpore.integracao);
importNames.importPackage(Packages.br.com.centralit.citcorpore.bean);
importNames.importPackage(Packages.br.com.citframework.util);
importNames.importPackage(Packages.br.com.citframework.comparacao);
importNames.importPackage(Packages.br.com.citframework.integracao);
importNames.importPackage(Packages.br.com.centralit.bpm.integracao);
importNames.importPackage(Packages.br.com.centralit.bpm.dto);
importNames.importPackage(Packages.br.com.centralit.citcorpore.bpm.negocio);
importNames.importPackage(Packages.br.com.citframework.excecao);
var jdbcEngine = new importNames.JdbcEngine(execucaoFluxo.getTransacao(),null);
var solicitacaoServicoService = new importNames.SolicitacaoServicoServiceEjb();
serviceRequest.setPrazohhAnterior(serviceRequest.getPrazoHH() );
serviceRequest.setPrazommAnterior(serviceRequest.getPrazoMM() );
serviceRequest.setRegistradoPor( usuario.getLogin() );
serviceRequest.setIdJustificativa(parseInt(4) );
serviceRequest.setComplementoJustificativa("ANS alterado via fluxo ITSM");
serviceRequest.setPrazoHH( parseInt(99) );
serviceRequest.setPrazoMM( parseInt(0) );
solicitacaoServicoService.updateSLA(serviceRequest,
execucaoFluxo.getTransacao());
```