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CITSmart V.8


Presentation

Presentation


Social Network

Social Network


CMDB Snow Software CITSmart

CMDB Snow Software CITSmart


Smart Portal & Experience Center

Smart Portal & Experience Center


Using CITSmart

Using CITSmart


Simple

CITSmart Simple


Anuva

CITSmart Anuva


Platform and Process configuration


General Configuration

General platform configuration and customization

Ticket Management

Ticket Management Process Configuration


Service Level Management

Service Level Management Process Configuration

Portfolio and Service Catalog

Portfolio Management and Service Catalog Process Configuration

Knowledge Management

Knowledge Management Process Configuration

Integrated Management

Configuration and Customization Integrated Management

Platform and Process Using


Ticket Management

Using the ticket Management Process

Event Management

Using the Event Management Process

Release Management

Using the Release Management Process

Continuity Management

Using the Continuity Management Process

Knowledge Management

Using the Knowledge Management Process

Service Level Management

Using the Service Level Management Process