---
title: Configuring CITSmart Instance for Mobile Access
slug: en/configuring-citsmart-instance-for-mobile-access
description: Learn how to configure your server using the CITSmart Experience Mobile Application for iOS and Android platforms with this comprehensive document. Find step-by-step instructions on configuring web services, installing the GlobalSign Intermediate Certific
docTags:
createdAt: 2021-10-26T23:50:08.000Z
---
This document is intended to **provide guidance for configuring the server** by using **CITSmart** **Experience Mobile Application** (iOS and Android platform).
## Before getting started
It is necessary:
- [x] To have the deploy **CITSmart** **Web in version 7.2.2.0**
or higher;
- [x] To configure the **parameters 257 **and **272 **must be:
* **Values:** "**Y**" or "**N**" **Default:** "N**"**;
* If the value of the **parameter **is "**Y**", only notifications of requests without
a current controller can be shown;
* If the value of the **parameter **is "**N**", notifications of all the requests can
be shown.
- [x] The **parameters 254** (system parametrization), **255, 256, 258, 267, 284, 285, 286,
350** also must be configurated.
## Configuring web services
Configure **CITSmart** **Web Services** to access the functionality of the
**CITSmart** **Experience **application.
1. On **CITSmart** **Experience **Web, access the **Web Services** feature for the mobile
(`System > Settings > Mobile > Citsmart Mobile Web Service`);
2. Click on the "**Link Groups**" tab and link the activity executing group to the
**CITSmart** **Experience Web Services**.
:::hint{type="success"}
✅ **Rule****: **At the time the group is selected, it will be linked to all **CITSmart**** Experience
Web Services** in an automated way.
:::
## Installing GlobalSign Intermediate Certificate
In order to recognize the intermediate certificate of the **GlobalSign **(**Digital
Certification Issuer**), it must be installed. Follow the procedures below:
1. Access
the following address: [https://support.globalsign.com/customer/portal/articles/1464460-domainssl-intermediate-certificates](https://support.globalsign.com/customer/portal/articles/1464460-domainssl-intermediate-certificates);
2. Download the first certificate, as shown in the figure below:
- ******On mobile\:** you will be asked to install the certificate, just enter the generic name (**suggestion: GlobalSign**) and click on forward.
- ******On desktop\:** right-click the downloaded certificate (as shown below), click on install certificate, and proceed to finish.
::Image[]{src="https://api.archbee.com/api/optimize/pu5VMc-2TW3GQX4ly5Xp7/mlKBfojF6wzlzpFrh2aGY_image.png" size="62" width="458" height="434" caption="Figure 2 - Certificate Installation on desktop" position="center" showCaption="true"}
3\. Once installed, simply change the application's address to
"[https://citsmart.centralit.com.br/citsmart](https://citsmart.centralit.com.br/citsmart)".
### Android and iOS App Installation
1. Go to Store (Play Store or App Store) to download the **CITSmart** **Experience Mobile**
application;
2. Search for **CITSmart** **Experience **and after the search, select the application;
3. Press the "**Install**" button to download the application.
### Creating Key for use and consumption of Google APIs
In order for the use and consumption of the Google APIs to be possible, a Key
API must be created. For this, the following steps must be followed:
:::hint{type="warning"}
⚠️ **Attention****! **
To perform these procedures, you must be logged in with a **Google account**.
:::
1. Go to the Google Developer
Console [https://console.developers.google.com](https://console.developers.google.com/);
2. Click "**Create Project**", as shown in the figure below:
3\. A window will appear, as shown in the figure below, to inform the data of
the new project;
::Image[]{src="https://api.archbee.com/api/optimize/pu5VMc-2TW3GQX4ly5Xp7/w1gqOgjP6BivnOzOfkhEO_image.png" size="70" width="512" height="273" caption="Figure 4 - Project Creation Screen" position="center" showCaption="true"}
4\. Enter the name of the project and click on the Create button to create the
project.
5\. After creating the project, click **APIs **and **Services**. Create the API Key,
by clicking on `APIs and Services > Credentials > Create Credentials > API Key`, as
shown in the figure below:
6\. Once this is done, the API key will be displayed:
::Image[]{src="https://api.archbee.com/api/optimize/pu5VMc-2TW3GQX4ly5Xp7/KQegwSGmUj_EPItAF8rEY_image.png" size="68" width="439" height="158" caption="Figure 6 - API Key Options Screen for creation" position="center" showCaption="true"}
7\. Choose the menu option that best suits you. For more information on which key
will answer you, go
to [https://developers.google.com/console/help/new/#generatingdevkeys](http://developers.google.com/console/help/new/#generatingdevkeys)
8\. After the keys are created, the APIs can already be consumed.
### APIs to be used in the solutions
Below is the Google APIs to consider in the solutions:
::Image[]{src="https://api.archbee.com/api/optimize/pu5VMc-2TW3GQX4ly5Xp7/5MbbOOSue5bMWXFJmeYgD_image.png" size="36" width="348" height="187" caption="Figure 7 - APIs" position="flex-start" showCaption="true"}
- ******Directions API\:** the Google Directions API is consumed through HTTP
requests. This API calculates directions between two points informed, the
source and the destination, having several other options.
- For more information about using this API,
access: [https://developers.google.com/maps/documentation/directions](https://developers.google.com/maps/documentation/directions).
- ******Distance Matrix API\:** the Google Distance Matrix API allows the retrieval
of arrays of distances between two points, that is, returns approximate
results as well. The difference for the Google Directions API is that the
Distance Matrix does not return such detailed information as the steps to be
performed.
- For more information about using this API,
access: [https://developers.google.com/maps/documentation/distancematrix](https://developers.google.com/maps/documentation/distancematrix).
- ******Geocoding API\:** the Google geocoding API is an API that helps you
retrieve geographic positions by sending an extended address as an argument.
The consumption of the API is done by HTTP and the results can be obtained
in XML or JSON.
- For more information about using this API,
access: [https://developers.google.com/maps/documentation/geocoding](https://developers.google.com/maps/documentation/geocoding).
- ******Statics Maps API\:** the Google Static Maps API will be used in cases where
interaction will not be required as a map, but only as a view. It is interesting to
use since it is lighter since it is not necessary to download JS resource
and images that will not be used.
- For more information about using this API,
access: [https://developers.google.com/maps/documentation/staticmaps](https://developers.google.com/maps/documentation/staticmaps).
- ******Google Maps JavaScript API\:** the use of the API is done through a JS API.
For your use, simply link to JS on the page that will use the maps.
- For more information about using this API,
access: [https://developers.google.com/maps/documentation/javascript](https://developers.google.com/maps/documentation/javascript)
## Activating an API
To enable an API for use, proceed as described below:
1. After performing the steps described in the "**Creating key for use
and consumption of Google APIs**" section;
2. Click on `APIs and Services > Enable APIs and Services`, as shown in the figure
below:
3\. The **API library** will be displayed. Select the API you want to enable (the
figure below represents an example of API) and click on the "**Activate API**" button
as indicated in the figure below:
4\. Once this is done, the API will be enabled for use.