---
title: Defining Metrics and KPIs
slug: en/defining-metrics-and-kpis
description: Learn how to define target indicators for the Incident Management process with the "Definition of Metrics and KPI" document. Discover how these metrics can be displayed in the "Incident Management - KPIs" widget on the dashboard for insightful management 
docTags: 
createdAt: 2021-10-26T23:30:42.000Z
---

The functionality "**Definition of Metrics and KPI**" is intended to <font color="#3b9f0f">**define the
 indicators target of the Incident Management process to the management analysis**</font>,
&#x20;which can be displayed in the widget "**Incident Management - KPIs**", which can be
&#x20;added to the dashboard to be presented in the management panel, in the system
&#x20;main screen.

## Procedure

1. Access the main menu `System > Settings > Templates > Definition of
    Metrics and KPIs`;
2. Click on "**Edit**" in a metric;
3. Edit the necessary fields;
4. Click on "**Save**".