---
title: Distance Report by Analyst
slug: en/distance-report-by-analyst
description: Learn how to configure and view a mileage report for attendance analysts in the CITSmart Experience app. Track the distance traveled by analysts by importing the report file, enabling the "Available" flag to start mileage counting, and disabling it at the
docTags: 
createdAt: 2021-10-26T23:49:14.000Z
---

This document is intended to <font color="#3b9f0f">**present the configuration to view the report**</font> that presents
&#x20;the mileage (**kilometers**) traveled by the attendance analyst that uses the <font color="#3b9f0f">**CITSmart** </font>**Experience&#x20;**&#x61;pp.

## Before getting started

To view the report, it is necessary:

- [x] To import the report available in the Attachment section;
- [x] In the <font color="#3b9f0f">**CITSmart** </font>**Experience Mobile&#x20;**&#x61;pp, the user will set the "**Available**"
  &#x20;flag (`APP CITSMART > Home page > [Connection] > Edit > Available`) to start
  &#x20;the km counting;
- [x] At the end of the attendance, the user should disable the "**Available**" flag, so the system counts
  &#x20;all periods available.

## Procedure

### <font color="#3b9f0f">Step 1\:</font>

1. Access the main menu `Report > Smart Report > Smart
    Report Creator`;
2. Click on "**Import**" and select the file in the Attachment.

### <font color="#3b9f0f">Step 2\:</font>

1. Access the main menu `Reports > Smart Reports > Smart Reports`;
2. Click on the "**Incidents/Requests**" tab and select the report imported in the previous
   step;
3. Select the filters to view the report;
4. View the report.

:::hint{type="success"}
✅ <u>**Rule**</u>**:&#x20;**&#x4F;nly tickets captured/delegated to the attendant and that are closed will be
&#x20;counted in the "**Requests**" field of the report.
:::