---
title: Generating Reports through the Charts and Reports Panel - Changes
slug: en/generating-reports-through-the-charts-and-reports-panel-changes
description: Learn how to create insightful charts and reports to analyze changes in your system with this comprehensive document. Discover how to generate tables, charts, PDF reports, and Excel reports to assess the impact of changes, monitor unauthorized CI updates,
docTags: 
createdAt: 2021-10-27T19:19:12.000Z
---

The next topic will address **how to create charts and reports for changes**.

In all cases, there are several manners to view the reports through four icons:

- To create a table with information, click on the "**Table**" icon;
- To display the chart option, click on the "**Charts**" icon and select the
   format of the chart;
- To create a report in PDF, click on the "**Download PDF document**" icon;
- To create a report in Excel, click on the "**Download document XLS**" icon.

## <font color="#3b9f0f">Generate Impact Reports of Change (RFC x CI)</font>

This report offers to users the **possibility of verifying the CI used in a change
&#x20;and how it is affected**.

1. Access the functionality through the main menu `Reports > Incident/Request
    Management > Charts and Reports (Panel)`;
2. In the "**Information Group**" field, select the "**Changes**" option;
3. Click on the "**Impacts of Changes (RFC x CI)**" report;
4. Set the filters as needed and click on "**Create**";
5. The impacts of change will be presented according to the filter entered.

## <font color="#3b9f0f">Generate Reports about Updates of Unauthorized CI</font>

This report offers to users the **possibility of verifying unauthorized CI to be
&#x20;updated**.

1. Access the functionality through the main menu `Reports > Incident/Request
    Management > Charts and Reports (Panel)`;
2. In the "**Information Group**" field, select the "**Changes**" option;
3. Click on the "**Unauthorized CI updates**" report;
4. Set the filters as needed and click on "**Create**";
5. The updated report of unauthorized CI will be presented, according to the
   &#x20;filter selected.

## <font color="#3b9f0f">Generate Impact Report of Change</font>

This report offers to users the **possibility of verifying, in charts, the
&#x20;changes through its impact (high, medium, low)**.

1. Access the functionality through the main menu `Reports > Incident/Request
    Management > Charts and Reports (Panel)`;
2. In the "**Information Group**" field, select the "**Request for Change**" option;
3. Click on the "**Changes x Impact**" report;
4. Set the filters as needed and click on "**Create**";
5. The impact chart of change will be presented, according to the
   &#x20;filters selected.

## <font color="#3b9f0f">Generate Reports of Change by SLA</font>

This report offers to users the **possibility of verifying, in the chart, the
&#x20;changes by its service level agreement**.

1. Access the functionality through the main menu `Reports > Incident/Request
    Management > Charts and Reports (Panel)`;
2. In the "**Information Group**" field, select the "Request for Change" option;
3. Click on the "**Change x SLA**" report;
4. Set the filters as needed and click on "**Create**";
5. The chart of changes by SLA will be presented, according to the
   &#x20;filters selected.

## <font color="#3b9f0f">Generate a Report of Change by risk</font>

This report offers to users the **possibility of verifying, in charts, the
&#x20;changes by the risk that it offers to the business**.

1. Access the functionality through the main menu `Reports > Incident/Request
    Management > Charts and Reports (Panel)`;
2. In the "**Information Group**" field, select the "**Request for Change**" option;
3. Click on the "**Change x Risk**" report;
4. Set the filters as needed and click on "**Create**";
5. The chart of changes by risk will be presented, according to the
   &#x20;filters selected.

## <font color="#3b9f0f">Generate a Report of Changes by service</font>

This report offers to users the possibility of verifying, in the chart, the
&#x20;changes by service.

1. Access the functionality through the main menu `Reports > Incident/Request
    Management > Charts and Reports (Panel)`;
2. In the "**Information Group**" field, select the "**Request for Change**" option;
3. Click on the "**Change x Service**" report;
4. Set the filters as needed and click on "**Create**";
5. The chart of changes by service will be presented, according to the
   &#x20;filters selected.