Platform Administration
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Introduction to Platform Admin...
Automation

Graph Mail

6min

Presentation

The following documents describe the configuration and information concerning the Service Management project integration and the Microsoft e-mail service, utilizing the Microsoft Graph platform's SDK. This integration allows for delivering two main functionalities:

  1. Sending Microsoft e-mails by Oauth2 authentication through Graph native integration;
  2. E-mail reading and automatic actions shooting.

Compatibility

Service Management version 2.3.0 or greater;

Graph-Mail version 1.1.2.

Diagram

Document image


Development Configuration

This implementation does not substitute the previous POP3, SMT, and IMAP integration for other e-mail services. It can also be parametrized for being utilized simultaneously with those integrations.

Procedure

For proceeding with usage and configurations, see the following documents:

References

The references from the presented documents are as follows: