---
title: Knowledge
slug: en/knowledge
description: Learn how CITSmart Knowledge Management can help your organization efficiently store, manage, and share valuable information with users. With a wide range of content formats supported, including text, images, videos, and links, CITSmart ensures the seamle
docTags: 
createdAt: 2021-10-27T17:11:20.000Z
---

## Presentation

The purpose of <font color="#3b9f0f">**Knowledge Management**</font> is to manage the information, as it is an
&#x20;important asset of the company. The knowledge is compiled in a base so all
&#x20;system users can have a leveling of techniques and better comprehension of
&#x20;the use and operation of the product.

**Knowledge&#x20;**&#x69;s an extremely valuable asset for an organization. Knowledge can contain text, images, videos, links, and various other audiovisual resources. <font color="#3b9f0f">**CITSmart**</font> **Knowledge Management** makes it possible to register, control, and make available any informative content to various types of audiences.&#x20;

In addition, knowledge is linked to various management functionalities, making it possible to control the entire life cycle of knowledge and to notify interested parties at each change of phase.

:::BlockQuote
****<font color="#3b9f0f">**Example\:**</font> Notify the Knowledge Manager that a document has passed from the "**Under Review**" status to "**Revised**".
:::

Knowledge management in <font color="#3b9f0f">**CITSmart**</font> has the following phases and statuses:

-
  **Design&#x20;**(In design);
- **Review&#x20;**(Under review and Revised);
- **Approval&#x20;**(Under assessment);
- **Publication&#x20;**(In publication and Published);
- **Archiving&#x20;**(Archived).