Service Portals
7 min
the purpose of the experience center ec is to enable the creation of customizable portals and make them available to end users by creating this portal, it's possible to customize the layout and access preferences most appropriate to the customer (as defined by company rules), including making available the inclusion of youtube videos and the creation of slideshows, within other applicabilities, in order to ensure the most interactive and intuitive user experience this functionality provides a variety of actions such as \<font color="#3b9f0f">adding, changing, and deleting the custom experience center\</font> resources the functionality has three resources experience center (front end/end user view), experience center configuration (back end/configuration view), and workplaces configuration (dashboards) \<font color="#3b9f0f">experience center\</font> – direct access to the experience center to which the user has access \<font color="#3b9f0f">experience center configuration\</font> – access to the experience center maintenance area, allowing you to query, create, delete, edit, import, and export \<font color="#3b9f0f">workplaces configuration\</font> access to the workplaces configuration area for dashboard creation using widgets of reports in the experience center interface to access the experience center, go to the menu experience center > experience center configuration ; filters \<font color="#3b9f0f">filter\</font> allows making searches using \<font color="#3b9f0f">title\</font> of the experience center; \<font color="#3b9f0f">status\</font> which the experience center is (" active " or " inactive "); \<font color="#3b9f0f">type\</font> of experience center (" main " or " link ") list area for the maintenance of an experience center new \<font color="#3b9f0f">creating\</font> – a new experience center; edit \<font color="#3b9f0f">delete\</font> – delete the experience center already created; \<font color="#3b9f0f">edit\</font> – edit the experience center selected import/export \<font color="#3b9f0f">import\</font> – an experience center in json format; 🖊 note export can be done in the " experience center creation area " or by " editing an existing experience center "