---
title: Managing Team with Kanban
slug: en/managing-team-with-kanban
description: This document provides a step-by-step guide on how to effectively utilize Kanban in monitoring tickets' attendance list. Learn how to use cards to track the progress of tasks and identify their status with ease. Make sure to follow the necessary pre-requi
docTags: 
createdAt: 2021-10-27T20:28:47.000Z
---

This option allows <font color="#3b9f0f">**helping managers in the detailed monitoring of the tickets' attendance list**</font>, using the management technique called **Kanban**. Kanban uses cards (post-it and others) to indicate the attendance of production flows.

In these cards, indications are given about a certain task:

:::BlockQuote
<u>**For example**</u>, "**To Execute**"/ "**In Execution**"/ "**Done**", and whenever the flow advances its positioning changes to the right in the frame.&#x20;
:::

## Before getting started

In order to move the Kanban, it is necessary:

- [x] To have at least one ticket registered,
- [x] In addition to having an access profile with such permission.&#x20;

## Procedure

1. Access the **Ticket Management** functionality through the main menu `Processes  > Request and Incident Management > Service Request and Incident`;
2. Click on the ticket view in the **Attendant mode**, through the "**Per attendant**" button;
3. Filter the cards view;
4. Manage the cards.