---
title: Registering Ticket Related
slug: en/registering-ticket-related
description: Learn how to create and view related tickets within a ticket management system with this comprehensive document. Find out the necessary steps to register a ticket, employee, and unit, and gain permission to register tickets. Discover how to create a relat
docTags: 
createdAt: 2021-10-27T20:28:47.000Z
---

In the related ticket, you can only <font color="#3b9f0f">**create a sub-request**</font> through the original request and view it after creation.

## Before getting started

It is necessary:

- [x] To register previously the ticket, employee, and unit;
- [x] In addition
  &#x20;to have permission to register the ticket.

## Procedure

1. Access the main menu `Processes > Ticket Management > Ticket`;
2. To create a related ticket:
   - Click on the ticket you want and select "**Create related ticket**" in the
     &#x20;"**More Options**" menu;
   - Complete all necessary fields and click on "**Save**".
3. To view the related ticket:
   - In the Ticket column, search for the ticket that made the relationship,
     &#x20;click on the toogle button (placed on the upper right side of the screen)
     &#x20;and then on the "**Related Ticket**" tab.

:::hint{type="warning"}
⚠️ <u>**Attention**</u>**!**

The tickets related to not having their own flow will be automatically closed,
&#x20;as well as the closure of the ticket origin.
:::

:::hint{type="warning"}
⚠️ <u>**Attention**</u>**!&#x20;**

Regardless of whether the parent ticket is reopened or remains closed, its
&#x20;related tickets cannot be reopened, since they do not have their own flow.
:::