---
title: Release Notes - 2021
slug: en/release-notes-2021
description: Find the latest bug fixes, improvements, and known errors for different versions of CITSmart software in this comprehensive document. Discover the corresponding numbers, types, and descriptions of each fix or improvement. Stay informed about the compatibl
docTags:
createdAt: 2023-08-10T13:05:18.916Z
---
## Version 9.1.2.33 (2021/09/30)
Welcome to **CITSmart** Version 9.1.2.33. This version presents the following bug fixes:
| **Number** | **Type** | **Description** |
| ---------- | ---------- | -------------------------------------------- |
| 12660 | Correction | Removing the Heart Beat code from the system |
For this version, the compatible **Neuro **is 1.3.7.6.
## Version 9.1.2.32 (2021/09/03)
Welcome to **CITSmart** Version 9.1.2.32. This version presents the following bug fixes:
| **Number** | **Type** | **Description** |
| ---------- | ---------- | -------------------------------------------------------------- |
| 77719 | Correction | Validation of the execution permission of manufacturing groups |
For this version, the compatible **Neuro **is 1.3.7.6.
## Version 9.1.2.31 (2021/05/12)
Welcome to **CITSmart** Version 9.1.2.31. This version presents the following bug fixes:
| **Number** | **Type** | **Description** |
| ---------- | ---------- | -------------------------------------------------------------------------------------------------------------- |
| 10025 | Correction | Register of the executing group in the task of closing the request, which has already been released and solved |
| 11541 | Correction | Allow the download of files on the periodic activity screen |
For this version, the compatible **Neuro **is 1.3.7.4.
## Version 9.1.2.30 (2021/05/03)
Welcome to **CITSmart** Version 9.1.2.30. This version presents the following corrections:
| **Number** | **Type** | **Description** |
| ---------- | ---------- | ------------------------------------------ |
| 11365 | Correction | Alteration in the method for removing tags |
For this version, the compatible **Neuro **is 1.3.7.4.
## Version 9.1.2.29 (2021/04/14)
Welcome to **CITSmart** Version 9.1.2.29. This version presents the following corrections:
| **Number** | **Type** | **Description** |
| ---------- | ---------- | ---------------------- |
| 11344 | Correction | Corrective of security |
For this version, the compatible **Neuro **is 1.3.7.4.
## Version 9.1.2.28 (2021/03/24)
Welcome to **CITSmart** Version 9.1.2.28. This version presents the following improvements:
| **Number** | **Type** | **Description** |
| ---------- | ----------- | ------------------------------------------------------------------------------------------- |
| 11216 | Corrective | Correction of the vulnerability of the autocomplete filter |
| 11214 | Improvement | Alteration of password encryption algorithm and force password alteration in the next login |
| 6588 | Corrective | Incident in the SLA Control report returning dates outside of the requested period |
| 6607 | Corrective | Incident in the SLA Control report delayed showing dates outside of the selected period |
| 6527 | Corrective | Incident when responding to a satisfaction survey, the system does not load the survey |
For this version, the compatible **Neuro **is 1.3.6.6.
## Version 9.1.2.27 (2021/03/23)
Welcome to **CITSmart** Version 9.1.2.27. This version presents the following improvements:
| **Number** | **Type** | **Description** |
| ---------- | ---------- | ------------------------------------------------ |
| 11094 | Corrective | Correction of LDAP authentication via webservice |
| 11094 | Corrective | Correction of null pointer and messages |
| 11094 | Corrective | Do not continue using the LDAP user password |
| 11094 | Corrective | LDAP error handling |
Welcome to Builder 1.3.6.6.
The version presented has the following correction(s):
| **Number** | **Type** | **Description** |
| ---------- | ---------- | --------------------------------------------------------------------------------- |
| 11025 | Corrective | Correction of login screen redirection when using the webservice of the same name |
For this version, the compatible **Neuro **is 1.3.6.6.
For more information about Builder 1.3.6.6, download the following document:
::File{src="https://api.archbee.com/api/presign/pu5VMc-2TW3GQX4ly5Xp7/nJYG7hBWGAfqE1BlIol83_release-notes-neuro-1366.docx" label="Release-Notes-Neuro-1.3.6.6.docx" isUploading="false"}
## Version 9.1.2.26 (2021/03/23)
Welcome to **CITSmart** Version 9.1.2.26. This version presents the following improvements:
| **Number** | **Type** | **Description** |
| ---------- | ---------- | ------------------------------------------------------- |
| ITSM 6396 | Corrective | Incorrect SQL syntax when creating or opening a problem |
Welcome to Neuro 1.3.6.6.
The version presented has the following correction(s):
| **Number** | **Type** | **Description** |
| ---------- | ---------- | --------------------------------------------------------------------------------- |
| 11025 | Corrective | Correction of login screen redirection when using the webservice of the same name |
For more information about Builder 1.3.6.6, download the following document:
::File{src="https://api.archbee.com/api/presign/pu5VMc-2TW3GQX4ly5Xp7/m-tXBnNftr5CoS7pkxCHb_release-notes-neuro-1366.docx" label="Release-Notes-Neuro-1.3.6.6.docx" isUploading="false"}
## Version 9.1.2.25 (2021/02/16)
Before downloading this version, check the guidelines in the following document:
::File{src="https://api.archbee.com/api/presign/pu5VMc-2TW3GQX4ly5Xp7/vVqKamF1eMqT0AxQU0UY4_guidance-about-version-citsmart-91225.rar" label="Guidance-about-version-CITSmart-9.1.2.25.rar" uploadAsPublic="false"}
Welcome to **CITSmart** Version 9.1.2.25. This version features the following items:
| **Number** | **Type** | **Description** |
| ---------- | ---------- | ----------------------------------------------------------------------- |
| 6231 | Corrective | Error when listing history of a delegated ticket by the advanced search |
| 10670 | Corrective | The system does not present external and public knowledge |
| 10802 | Corrective | Charset error in accented words in smart reports |
| 10892 | Corrective | Improvement of performance in the audit consultations |
For this version, the compatible **Neuro **is 1.3.5.5.
## Version 9.1.2.24 (2021/01/16)
Before downloading this version, check the guidelines in the following document:
::File{src="https://api.archbee.com/api/presign/pu5VMc-2TW3GQX4ly5Xp7/kCrNj_XbVRTGIFOR1-MoI_update-package-91224.zip" label="Update-Package-9.1.2.24.zip" isUploading="false"}
Welcome to **CITSmart** Version 9.1.2.24. This version features the following items:
| **Number** | **Type** | **Description** |
| ---------- | ----------- | ------------------------------------------------------------------------- |
| 10619 | Improvement | Blocking users after successive access errors |
| 10620 | Improvement | Sending of notification of blocking user |
| 10617 | Improvement | Inclusion of captcha when accessing the system |
| 10663 | Improvement | Correction of access to users logged in via LDAP |
| 10618 | Improvement | Settings of system authentication messages |
| 10628 | Improvement | Inclusion of keycloack authentication with access and identity management |
| 10624 | Improvement | Review of safety criteria |
| **Known errors** | **Description** |
| ---------------- | --------------------------------------------------------------------------------------------------- |
| 10670 | Thccess screen for viewing external knowledge does not allow access without logging into the system |
For this version, the compatible Neuro is 1.3.5.5.
Welcome to **Neuro **1.3.5.5.
The version presented has the following correction(s):
| **Corrective** | **Description** |
| -------------- | ------------------------------------------------------------ |
| | Correction of intermittent error occasioned in Rhino Scripts |
## Version 9.1.2.23 (2021/01/05)
Welcome to **CITSmart** Version 9.1.2.23. This version presents the following items:
| **Number** | **Type** | **Description** |
| ------------- | ---------- | -------------------------------------------------------------------------------------------------------------- |
| Incident 5929 | Correction | Security fix in the product avoiding accepting LDAP injection, special characters in user login and login size |
Welcome to **Neuro **1.3.5.4
This version presents the following correction (s):
| **Number** | **Type** | **Description** |
| ---------- | ---------- | ------------------------------------------------------------ |
| 10280 | Correction | Recovery of the default value of the business object columns |