---
title: Verifying Configuration Item Availability
slug: en/verifying-configuration-item-availability
description: Learn how to easily verify the availability of your group of configuration items (CIs) with this comprehensive document. From registering the availability group to linking important details like calendar, service level agreement, and cost per hour of unav
docTags: 
createdAt: 2021-10-27T20:08:20.000Z
---

This functionality is intended to <font color="#3b9f0f">**verify the CIs availability group**</font>.

## Before getting started

- [x] The verification of this availability requires the previous registration of the
  &#x20;availability group;
- [x] It is also necessary to link the calendar, the service level
  &#x20;agreement of type "**Availability**" and the cost per hour of unavailability to the:
  &#x20;configuration item, the configuration item group, and the service contract.

## Procedure

1. Access the functionality through the main menu `Processes > Availability
    Management > Availability`;
2. Click on the "<font color="#3b9f0f">**Configuration Item**</font>" tab;
3. Click on the “**+**” symbol located on the **Filters&#x20;**&#x61;rea, to search for the CI group
   &#x20;you want;
4. It can be added several items, the amount you want, to the verification;
5. Verify the information in **Availability per period, total availability and
   &#x20;unavailability occurrence**, through the period filters;
6. To download the total availability table and/or the unavailability
   &#x20;occurrence, click on "**Save table**" available in each area.