---
title: Contract Evaluation
slug: itsm-en/contract-evaluation
description: CITSmart's Contract Evaluation feature allows users to assess and evaluate the effectiveness of service contracts. Start by registering contracts and activities, then access the Contract Evaluation functionality through the main menu. Select the desired c
docTags: 
createdAt: 2021-10-27T19:00:07.000Z
---

<font color="#3b9f0f">**CITSmart** </font>makes available the **opportunity to verify and evaluate the performance of service contracts**.

## Before getting started

To view more complex reports, it is necessary:

- [x] To previously register contracts
  &#x20;and activities.

## Procedure

1. Access the Contract Evaluation functionality through the main menu `Processes  > Service Level Management > Evaluation > Contract Evaluation`;
2. Select the contract;
3. Set a period of time to search for the information;
4. Click on "**Create Information**".