---
title: Defining Service Continuity Policy
slug: itsm-en/defining-service-continuity-policy
description: Learn the process of Continuity Registration, including setting the policy, scope, and IT Service Continuity Management project. Discover the prerequisites and steps involved in setting the policy and registering the continuity scope for business continui
docTags: 
createdAt: 2021-10-27T20:12:22.000Z
---

****<font color="#3b9f0f">**Continuity Registration**</font> is a process that passes through several phases. The first phase of this process, called Initiation, is where it is set the policy, scope, and IT service continuity project.&#x20;

This functionality allows <font color="#3b9f0f">**setting the policy**</font>.

The policy should define and communicate, as soon as possible, to all members of the organization involved or affected by the business continuity, to be aware of its responsibilities to support the **IT Service Continuity Management** (**ITSCM**) according to the objectives of the policy.

## Before getting started

- [x] It assumes the existence of a defined service in a Portfolio and Catalog
  &#x20;Management process;
- [x] It is necessary to first have registered the Continuity Registration;
- [x] It is necessary to have registered the threat and threat categories, both linked to
  &#x20;each other;
- [x] It is also necessary to register the risk and risk category;
- [x] It is equally essential to have registered the automatic actions of the incident,
  &#x20;request and procedure about the Event Management.

## Procedure

1. Access the functionality through the main menu `Processes > Continuity
    Management > Continuity`;
2. Find the continuity you want to link the policy and click on "**Advance**";
3. In <font color="#3b9f0f">**Initiation**</font>, click on "**Policy**" and then on "**Policy Registration**";
4. Complete the fields necessary (policy title, version, deadline, description
   &#x20;and link the responsible for the policy);
5. To attach some file, click on the tab "**Attach**" and then on "**Add file**" to
   &#x20;link the file;
6. Click on "**Save**".

## What to do next

After defining the service continuity policy, it is necessary to execute the
&#x20;following action: register the continuity scope, being this action, part of the initiation phase of the complete registration of continuity.