---
title: Registering Cause of Incidents
slug: itsm-en/registering-cause-of-incidents
description: Learn how to access and utilize the Cause Incidents feature effectively with this informative document. Discover the step-by-step procedure, from accessing the feature through the main menu to creating, modifying, and deleting causes of incidents. Ensure 
docTags: 
createdAt: 2021-10-27T18:55:44.000Z
---

This feature provides a variety of actions, such as <font color="#3b9f0f">**including, changing, and deleting the causes of occurrence of incidents**</font>.

## Procedure

1. Access the functionality Cause Incidents through the main menu `Processes >
    Portfolio and Catalog Management > Cause Incidents`;
2. Click on "**New**";
3. Complete all mandatory fields;
4. Click on "**Save**".