---
title: Suspending Problem
slug: itsm-en/suspending-problem
description: Learn how to suspend problem registrations with this document. Find out how to access the main menu, locate the problem, and click on "More Options" to select the suspend option. Justify the suspension and save the changes for seamless problem management.
docTags: 
createdAt: 2021-10-27T19:35:33.000Z
---

This functionality allows <font color="#3b9f0f">**suspending a problem registration**</font>.

## Before getting started

- [x] It is necessary to have a problem and justify a problem already registered.

## Procedure

1. Access the main menu `Process >
    Problem Management > Problem`;
2. Find the problem you want to suspend, click on "**More Options**" and then on
   &#x20;"**Suspend**”;
3. Register the justification of the suspension and the complement of this justification;
4. Click on "**Save**".