---
title: Surveys and Feedback
slug: pink-/surveys-and-feedback
description: Improve user satisfaction and gather valuable customer feedback with our platform's versatile features. Measure satisfaction through surveys, promote searches through email notifications or the Service Portal, and boost customer satisfaction. A comprehens
docTags: 
createdAt: 2021-10-26T20:33:45.000Z
---

The platform has mechanisms to measure the satisfaction of users who use a service. The Search functionality enables the application of surveys to users in different contexts. 

Moreover, it is possible to promote searches by sending notifications via e-mail or in the Service Portal (**Smart Portal**). This will facilitate gathering customer feedback for customer satisfaction.