Verifying Attendance History
This functionality is intended to verify the attendance history of service requests made by the field technician.
In this screen, you can view the service request attendance history made by the field technicians, according to the filters provided.
Before getting started
It is necessary:
To configure previously the system connection with Google APIs.
Procedure
- Access the functionality through the main menu Integrated Management > Service Force Management > Attendance History;
- Define the filters as needed. Remember that when selecting the technician, will appear the requests for services that the same attended and that refers to the contracts that he belongs;
- After the filters have been defined, click on "Search". The history of service requests for attendance will be displayed on the map by the field technician.