---
title: Human Attendance
slug: pink-anuva/human-attendance
description: Learn how to switch from an automated chatbot to a human analyst during your conversation. Discover how the chatbot presents the option to ask for an analyst and the process of finding an available agent. Enhance your customer experience with seamless tra
docTags: 
createdAt: 2022-06-07T18:43:39.000Z
---

After you start a conversation with the automated chatbot, there is the option to switch your attendance and speak with a human instead.

The bot will present a few options. To talk with an agent, select **Ask for Analyst:**

::Image[]{src="https://api.archbee.com/api/optimize/pu5VMc-2TW3GQX4ly5Xp7/OuzdojeJH5l8ib6jWj70J_image.png" size="42" width="324" height="544" position="center" showCaption="false"}

The bot will need some time to find an available agent:

::Image[]{src="https://api.archbee.com/api/optimize/pu5VMc-2TW3GQX4ly5Xp7/Qt0yjM_70BKa_NWy2agry_image.png" size="42" width="329" height="554" position="center" showCaption="false"}

After an available agent is found, the agent will overtake the conversation and can then proceed with the attendance:

![](https://api.archbee.com/api/optimize/pu5VMc-2TW3GQX4ly5Xp7/MRsL-QdkufiHgbTiOAj3y_image.png)