---
title: Change SLA via Rhino script
slug: pink-dev/change-sla-via-rhino-script
description: Learn how to easily change the Service Level Agreement (SLA) in your system using Rhino script. This comprehensive guide walks you through the process, from importing essential Java packages to updating the SLA for a service request. Follow the step-by-st
docTags: 
createdAt: 2022-03-07T15:16:45.000Z
---

This functionality is intended to change the SLA through Rhino script.

## Procedure

1. Access the main menu `System > Batch Processing;`
2. Click on "**New**";
3. Click on "**Save**".

## Rhino Script

```java
var importNames = JavaImporter();
importNames.importPackage(Packages.java.util);
importNames.importPackage(Packages.java.lang);
importNames.importPackage(Packages.java.sql);
importNames.importPackage(Packages.br.com.centralit.citcorpore.negocio);
importNames.importPackage(Packages.br.com.centralit.citcorpore.integracao);
importNames.importPackage(Packages.br.com.centralit.citcorpore.bean);
importNames.importPackage(Packages.br.com.citframework.util);
importNames.importPackage(Packages.br.com.citframework.comparacao);
importNames.importPackage(Packages.br.com.citframework.integracao);
importNames.importPackage(Packages.br.com.centralit.bpm.integracao);
importNames.importPackage(Packages.br.com.centralit.bpm.dto);
importNames.importPackage(Packages.br.com.centralit.citcorpore.bpm.negocio);
importNames.importPackage(Packages.br.com.citframework.excecao);
var jdbcEngine = new importNames.JdbcEngine(execucaoFluxo.getTransacao(),null);
var solicitacaoServicoService = new importNames.SolicitacaoServicoServiceEjb();
serviceRequest.setPrazohhAnterior(serviceRequest.getPrazoHH() );
serviceRequest.setPrazommAnterior(serviceRequest.getPrazoMM() );
serviceRequest.setRegistradoPor( usuario.getLogin() );
serviceRequest.setIdJustificativa(parseInt(4) );
serviceRequest.setComplementoJustificativa("ANS alterado via fluxo ITSM");
serviceRequest.setPrazoHH( parseInt(99) );
serviceRequest.setPrazoMM( parseInt(0) );
solicitacaoServicoService.updateSLA(serviceRequest,
execucaoFluxo.getTransacao());
```