---
title: Configuring Service to change Password
slug: pink-sup/configuring-service-to-change-password
description: Learn how to configure the password change option for manual account authentication in your system using this comprehensive document. Discover the step-by-step instructions to create an email template, set parameters, and test the service effortlessly. Im
docTags: 
createdAt: 2021-10-27T00:27:06.000Z
---

The user's password change alternative is one of the possibilities released by the system.                 To configure this option, you need to follow the procedures described here.

:::hint{type="warning"}
⚠️ <u>**Attention**</u>**! &#x20;**

This option is only available for manual account authentication.
:::

## Before getting started

- [x] It is necessary to first have a functional e-mail service (SMTP) since the sending of the password is done via e-mail.

## Procedure

### <font color="#3b9f0f"><u>1st Step</u></font>: Create an e-mail template for changing the password

1. Access the main menu `System > Settings > E-mail Template`;
2. Create an e-mail template to change the password;

:::hint{type="warning"}
⚠️ <u>**Attention**</u>**!&#x20;**

In order for the user to receive the new access information, it's necessary to use, in the e-mail message, the key ‘&#x7B;NOVASENHA}’ (for example, the key for the "New password"). In addition, you can also send the user login using the key ‘&#x7B;LOGIN}’ (for example, the key about the“Login”).
:::

### <u></u><font color="#3b9f0f"><u>2nd Step</u></font>: Set the parameter about the service to change the password

1. Access the main menu `Parametrization > CITSmart Parameters`;
2. Edit and save **parameter 116** by assigning the numeric value of the ID generated for the newly created e-mail template;

## What to do next

To test the service to change the password, access the login page, click on "**Forgot your password?**", enter a local user login, and click on "**Save**".