Automation
Batch Processing
This functionality allows the registration of batch processing routines, that can be later used in other system routines.
These Routines include:
- E-mail verification
- Server time verification
- Automatic ticket distribution with workload balancing
Before getting started
CITSmart Batch processing uses Quartz for scheduling and processing system routines;
Therefore, before using any batch routine it is necessary to configure Quartz.
Procedure
- Access the functionality through the main menu System > Batch Processing;
- Click on "New";
- Complete the fields available (description, type [Java class, RhinoScript, SQL]; status; a cron expression that defines the routine execution time and the context of the routine to be executed in the system);
Example of "Class Java" content:
br.com.centralit.citcorpore.quartz.job.JobConfiguracaoAberturaAutomaticaViaEmail4. Click on "Save".
Batch Routines
- Return server time
- Type: RhinoScript
- Content:
- Perform e-mail reading
- Type: Java class
- Content:
br.com.centralit.citcorpore.quartz.job.JobConfiguracaoAberturaAutomaticaViaEmail