Store Information in Dialogues
Many times, the user during a dialogue, provides us information that will be used at another time for a better understanding of the user's interest. Anuva recognizes this information as Attributes.
In a conversation, for example, in which the user requests that Anuva inform which Italian restaurants exist within 10 km distance, we can have three attributes: type of establishment, category, and distance.
In this case, we create Attributes that are able to store this information to respond more accurately to the user.
Attribute types define the format of the information that can be saved in it. Anuva works with the following types:
- Text slot: where you can add text-type values;
- Boolean slot: used for values that are set to true or false;
- Categorical slot: used to store a value from a predefined list;
- Float slot: where we can add numerical values with minimum and maximum limits.
NOTE:
It would not be possible to create interest that represented all possible combinations for the three pieces of information. In this case, the ideal would be to use the attributes.
Procedure
- Access the menu "Attributes";
- Click on "New";
- Complete the name and type of the attribute;
- Enter the other required fields according to the type and click on "Save".