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Implementing Event Monitor

Implementing CITSmart Inventory

Implementing Remote Access

Add-Ons

Registering Reason for Activity Suspension

Registering Periodic Activity

Registering Periodic Activity Group

Verifying Scheduled Periodic Activities

Automation and Operation

Chat

E-mail

Notification

Communication and Notification

Exporting Contract Data

Importing Contract Data

Registering Currency

Registering Formula

Registering Subscription

Registering Subscription Group

Registering Work Order (WO) Formula

Controlling Contract

Managing Contracts

Registering a Contract

Registering Service Work Order (WO)

Contract Management

Apps

Configuration

Report

Mobile and Field Service

Registering Role

Simple Agile Management

Project Management

Configuring Presentation of Reports

Defining Metrics and KPI

Configuring Smart Decision Template

Building and Maintaining Smart Reports

Configuring Report to view Attendance Data

Issuing Report with Smart Report

Customizing Management Panel (Smart Decision) 

Report about Cost of Unavailability of a Service

Generating Reports - Personnel Management

Verifying Performance Control by Employee 

Reports

Using Smart Analytics (BI) to generate Reports

Configuring BI Solution (Smart Analytics) via Docker

Smart Analytics

Creating Ticket via Twitter

Social Network

Attendance Satisfaction

Surveys and Feedback

Aditional Features

Docs - CITSmart 8 - EN

What is CITSmart ?

Introduction to Platform

Release Policy

Release Notes

Comparison of Versions

Version 8.0.0.0

What is New on CITSmart?

Untitled

Navigation and User Interface

Setting System URL

Creating Profile Access

Employee Registration

Home Panel

Initial Settings

Portfolio and Catalog

Service Level

Release 

Demand 

Knowledge 

Change 

Problem 

Configuration 

Event 

Capacity 

Availability 

Continuity 

Financial

Incident and Request

Overview of the Processes 

CITSmart Cloud Architecture

Authentication

Safety Recommendations

Creating Calendar

Language and Region

Data and Import

Data Management

Configuring CITSmart Environment

System Parameters

Customizing Fields 

Configuring E-mail Account

Registering Questionnaire Category

Automation

Log's and Auditing 

Mobile

Introduction to Platform Administration

Reviewing Comments in Knowledge Portal

Knowledge Portal

Experience Center

Service Portals

Smart Portal

Additional Features