 available for the change template-related e-mail template.

The following key fields are listed below for insertion into the change template-related e-mail template:

Improve efficiency and accuracy in your change management process with this comprehensive list of key fields for a change template-related e-mail template. From deadline and impact level to requester's details and change title, this document covers all th

Registering E-mail box

Change E-mail Key Fields

Knowledge Base E-mail Key Fields

Docs - CITSmart 8 - EN

What is CITSmart ?

Introduction to Platform

Release Policy

Release Notes

Comparison of Versions

Version 8.0.0.0

What is New on CITSmart?

Untitled

Navigation and User Interface

Setting System URL

Creating Profile Access

Employee Registration

Home Panel

Initial Settings

Portfolio and Catalog

Service Level

Release 

Demand 

Knowledge 

Change 

Problem 

Configuration 

Event 

Capacity 

Availability 

Continuity 

Financial

Incident and Request

Overview of the Processes 

CITSmart Cloud Architecture

Authentication

Safety Recommendations

Creating Calendar

Language and Region

Data and Import

Data Management

Configuring CITSmart Environment

System Parameters

Customizing Fields 

Configuring E-mail Account

Registering Questionnaire Category

Automation

Log's and Auditing 

Mobile

Introduction to Platform Administration

Platform Administration

Reviewing Comments in Knowledge Portal

Knowledge Portal

Experience Center

Service Portals

Smart Portal

Add-Ons

Automation and Operation

Communication and Notification

Contract Management

Mobile and Field Service

Project Management

Reports

Smart Analytics

Social Network

Surveys and Feedback

Aditional Features

Key Fields	Description
${DELAYSTR}	Delay time. Report the delay time of the change.
${ACCEPTANCEDATE}	Date of Acceptance. Inform the date of acceptance of the change.
${COMPLETIONDATESTR}	Date of the conclusion. Inform the date of completion of the change.
${CAPTUREDATETIME}	Date and Time of request Capture. Inform the date and time of the capture of the change.
${STARTDATETIMESTR}	Start date. Reports the start date of the change.
${REQUESTDATETIMESTR}	Request Record Date and Time. Report the date and time the change was recorded.
${ENDDATETIMESTR}	Limit date. Inform the deadline to meet the change.
${STARTDATE}	Meeting Start Date. Report the start date of the scheduled meeting.
${VOTINGDATE}	Date of Voting. Inform the date of the vote to approve the change.
${DESCRIPTION}	Description of Change. Report the description of the change.
${ESTIMATEDDURATION}	Estimated duration. Report the estimated duration of the scheduled meeting.
${REQUESTEREMAIL}	Applicant's e-mail address. Inform the requestor e-mail of the change.
${CLOSURE}	Closing. Inform the description of the closing of the change.
${STARTTIME}	Meeting Start Time. Reports the start time of the scheduled meeting.
${CHANGEREQUESTID}	Change Number. Inform the identification number of the change.
${IMPACTLEVEL}	Impact. Reports the impact of the change.
${MEETINGLOCATION}	Place of the Meeting. Inform the location of the scheduled meeting.
${URGENCYLEVEL}	Urgency. Inform the urgency of the change.
${NAMECATEGORYCHANGE}	Category of Change. Report the change category.
${CONTACTNAME}	Contact name. Enter the name of the requester to contact.
${CURRENTGROUP}	Current Group. Inform the current group responsible for meeting the change.
${NAMEGROUPLEVEL1}	Level 1 Group. Inform the level 1 group configured to meet the change.
${REQUESTERNAME}	Name of Applicant. Inform the name of the requestor of the change.
${TASKNAME}	Assignment. Reports the current job of the change.
${PRIORITY}	Priority. Inform the priority of the change.
${STATUS}	Status of Change. Reports the status of the change.
${TYPE}	Type of Change. Inform the type of change that has been registered.
${TITLE}	Title of Change. Inform the title of the change that has been registered.

Change E-mail Key Fields

List of Key Fields