Register Service Continuity Vital Functions
The Continuity Registration is a process that passes through several phases. The second phase of this process is the Requirements and Strategy, which will be defined the vital functions, business impact analysis, risks evaluation, and continuity strategy.
This functionality allows registering the vital function. It is part of a business process that is critical to the business's success.
Before getting started
Make sure there is a defined service in the Portfolio and Catalog Management process.
It is necessary to first register the Continuity Registration and define the policy and continuity project.
Also, make sure to have registered the continuity scope.
It is fundamental to have registered the threat and the threat category, both linked to each other. As well as to have previously registered the risk and the risk category.
It is equally necessary to previously register the automatic actions of Incident, Request and Procedures about the Event Management.
Procedure
- Access the functionality through the main menu Processes > Continuity Management > Continuity;
- Find the continuity you want to link the vital function and click on "Advance";
- In Requirements and Strategy, click on "Vital Functions";
- Click on "Add Vital Function" to select a process and click on "Send" to complete the link;
- To attach some file, click on "Attach" and then on "Add file" to link the file;
- Click on "Save".
What to do next
After registering the service continuity vital functions, it is necessary to register the continuity business impact analysis, which is part of the second phase of the complete registration of continuity, called Requirements and Strategy.