It is possible to customize numerous information in your environment, as well as:

Learn how to personalize your user environment by customizing the system's banner logo and the Knowledge Portal's CSS and banner logo with this informative document. Explore the possibilities of creating a unique and tailored experience for every user.

Configuring Knowledge Portal Filters

System Customization

Parametrization - Mobile

Parametrization - Change

Parametrization - Chat

Parametrization - Configuration

Parametrization - E-mail

Parametrization - Knowledge

Parametrization - LDAP

Parametrization - Problem

Parametrization - Release

Parametrization - Smart Portal

Parametrization - System

Parametrization - Telephony

Parametrization - Ticket

Parametrization - VoIP

Parametrization - Work Order

System Parameters

Docs - CITSmart 8 - EN

What is CITSmart ?

Introduction to Platform

Release Policy

Release Notes

Comparison of Versions

Version 8.0.0.0

What is New on CITSmart?

Untitled

Navigation and User Interface

Setting System URL

Creating Profile Access

Employee Registration

Home Panel

Initial Settings

Portfolio and Catalog

Service Level

Release 

Demand 

Knowledge 

Change 

Problem 

Configuration 

Event 

Capacity 

Availability 

Continuity 

Financial

Incident and Request

Overview of the Processes 

CITSmart Cloud Architecture

Authentication

Safety Recommendations

Creating Calendar

Language and Region

Data and Import

Data Management

Configuring CITSmart Environment

Customizing Fields 

Configuring E-mail Account

Registering Questionnaire Category

Automation

Log's and Auditing 

Mobile

Introduction to Platform Administration

Platform Administration

Reviewing Comments in Knowledge Portal

Knowledge Portal

Experience Center

Service Portals

Smart Portal

Add-Ons

Automation and Operation

Communication and Notification

Contract Management

Mobile and Field Service

Project Management

Reports

Smart Analytics

Social Network

Surveys and Feedback

Aditional Features