Change SLA via Rhino script
2 min
This functionality is intended to change the SLA through Rhino script.
Procedure
- Access the main menu System > Batch Processing;
- Click on "New";
- Click on "Save".
Rhino Script
var importNames = JavaImporter();
importNames.importPackage(Packages.java.util);
importNames.importPackage(Packages.java.lang);
importNames.importPackage(Packages.java.sql);
importNames.importPackage(Packages.br.com.centralit.citcorpore.negocio);
importNames.importPackage(Packages.br.com.centralit.citcorpore.integracao);
importNames.importPackage(Packages.br.com.centralit.citcorpore.bean);
importNames.importPackage(Packages.br.com.citframework.util);
importNames.importPackage(Packages.br.com.citframework.comparacao);
importNames.importPackage(Packages.br.com.citframework.integracao);
importNames.importPackage(Packages.br.com.centralit.bpm.integracao);
importNames.importPackage(Packages.br.com.centralit.bpm.dto);
importNames.importPackage(Packages.br.com.centralit.citcorpore.bpm.negocio);
importNames.importPackage(Packages.br.com.citframework.excecao);
var jdbcEngine = new importNames.JdbcEngine(execucaoFluxo.getTransacao(),null);
var solicitacaoServicoService = new importNames.SolicitacaoServicoServiceEjb();
serviceRequest.setPrazohhAnterior(serviceRequest.getPrazoHH() );
serviceRequest.setPrazommAnterior(serviceRequest.getPrazoMM() );
serviceRequest.setRegistradoPor( usuario.getLogin() );
serviceRequest.setIdJustificativa(parseInt(4) );
serviceRequest.setComplementoJustificativa("ANS alterado via fluxo ITSM");
serviceRequest.setPrazoHH( parseInt(99) );
serviceRequest.setPrazoMM( parseInt(0) );
solicitacaoServicoService.updateSLA(serviceRequest,
execucaoFluxo.getTransacao());