Portfolio and Catalog

presentation the service portfolio management process is responsible for managing the service portfolio throughout the service lifecycle, focusing on the value that services deliver to the business the portfolio is the representation of all services and their status its command is a dynamic method for managing investments in service management throughout the organization and directing those investments to create value use create the portfolio /en us/citsmart platform 9/processes/portfolio and catalog/use/create the portfolio html register a service /en us/citsmart platform 9/processes/portfolio and catalog/use/register a service html configure service attributes /en us/citsmart platform 9/processes/portfolio and catalog/use/configure services attributes html configure service contract attributes /en us/citsmart platform 9/processes/portfolio and catalog/use/service contract attributes html link activities to the service contract /en us/citsmart platform 9/processes/portfolio and catalog/use/link activity to service contract html create service map /en us/citsmart platform 9/processes/portfolio and catalog/use/create service map html register service activity /en us/citsmart platform 9/processes/portfolio and catalog/use/register service activity html manage my requests through smart portal /en us/citsmart platform 9/processes/portfolio and catalog/use/request through smart portal html smart portal /en us/citsmart platform 9/processes/portfolio and catalog/use/smart portal html configuration define the permission to access portfolio management functionalities /en us/citsmart platform 9/processes/portfolio and catalog/configuration/access portfolio management html create service category /en us/citsmart platform 9/processes/portfolio and catalog/configuration/create service category html register a contract /en us/citsmart platform 9/processes/portfolio and catalog/configuration/register contract html create cycle /en us/citsmart platform 9/platform administration/time/create cycle html create calendar /en us/citsmart platform 9/platform administration/time/create calendar html register cause of incidents /en us/citsmart platform 9/processes/portfolio and catalog/configuration/register cause incidents html register solution category /en us/citsmart platform 9/processes/portfolio and catalog/configuration/register solution category html implement the way of sending email to reclassified ticket /en us/citsmart platform 9/processes/portfolio and catalog/configuration/send email reclassified ticket html register request justification /en us/citsmart platform 9/processes/portfolio and catalog/configuration/register request justification html register priority /en us/citsmart platform 9/processes/portfolio and catalog/configuration/register priority html register a client /en us/citsmart platform 9/processes/portfolio and catalog/configuration/register client html register provider /en us/citsmart platform 9/processes/portfolio and catalog/configuration/register provider html register operating condition /en us/citsmart platform 9/processes/portfolio and catalog/configuration/register operating condition html register business process /en us/citsmart platform 9/processes/portfolio and catalog/configuration/register business process html register service template /en us/citsmart platform 9/processes/portfolio and catalog/configuration/register service template html register service request priority /en us/citsmart platform 9/processes/portfolio and catalog/configuration/register service request priority html register skill/resource /en us/citsmart platform 9/processes/portfolio and catalog/configuration/register skill resource html register type of service /en us/citsmart platform 9/processes/portfolio and catalog/configuration/register type of service html register news category /en us/citsmart platform 9/processes/portfolio and catalog/configuration/register news category html register news /en us/citsmart platform 9/processes/portfolio and catalog/configuration/register news html register unit /en us/citsmart platform 9/platform administration/region and language/register unit html register satisfaction survey /en us/citsmart platform 9/processes/portfolio and catalog/configuration/register satisfaction survey html register company /en us/citsmart platform 9/processes/portfolio and catalog/configuration/register company html report generate reports service catalog /en us/citsmart platform 9/processes/portfolio and catalog/use/reports service catalog html verify service audit /en us/citsmart platform 9/processes/portfolio and catalog/use/service audit html