16 Processes
Overview of the Processes
Portfolio and Catalog
4 min
presentation the service portfolio management process is responsible for managing the service portfolio throughout the service lifecycle, focusing on the value that services deliver to the business the portfolio is the representation of all services and their status its command is a dynamic method for managing investments in service management throughout the organization and directing those investments to create value use /en us/citsmart platform 9/processes/portfolio and catalog/use/create the portfolio html /en us/citsmart platform 9/processes/portfolio and catalog/use/register a service html /en us/citsmart platform 9/processes/portfolio and catalog/use/configure services attributes html /en us/citsmart platform 9/processes/portfolio and catalog/use/service contract attributes html /en us/citsmart platform 9/processes/portfolio and catalog/use/link activity to service contract html /en us/citsmart platform 9/processes/portfolio and catalog/use/create service map html /en us/citsmart platform 9/processes/portfolio and catalog/use/register service activity html /en us/citsmart platform 9/processes/portfolio and catalog/use/request through smart portal html /en us/citsmart platform 9/processes/portfolio and catalog/use/smart portal html configuration /en us/citsmart platform 9/processes/portfolio and catalog/configuration/access portfolio management html /en us/citsmart platform 9/processes/portfolio and catalog/configuration/create service category html /en us/citsmart platform 9/processes/portfolio and catalog/configuration/register contract html /en us/citsmart platform 9/platform administration/time/create cycle html /en us/citsmart platform 9/platform administration/time/create calendar html /en us/citsmart platform 9/processes/portfolio and catalog/configuration/register cause incidents html /en us/citsmart platform 9/processes/portfolio and catalog/configuration/register solution category html /en us/citsmart platform 9/processes/portfolio and catalog/configuration/send email reclassified ticket html /en us/citsmart platform 9/processes/portfolio and catalog/configuration/register request justification html /en us/citsmart platform 9/processes/portfolio and catalog/configuration/register priority html /en us/citsmart platform 9/processes/portfolio and catalog/configuration/register client html /en us/citsmart platform 9/processes/portfolio and catalog/configuration/register provider html /en us/citsmart platform 9/processes/portfolio and catalog/configuration/register operating condition html /en us/citsmart platform 9/processes/portfolio and catalog/configuration/register business process html /en us/citsmart platform 9/processes/portfolio and catalog/configuration/register service template html /en us/citsmart platform 9/processes/portfolio and catalog/configuration/register service request priority html /en us/citsmart platform 9/processes/portfolio and catalog/configuration/register skill resource html /en us/citsmart platform 9/processes/portfolio and catalog/configuration/register type of service html /en us/citsmart platform 9/processes/portfolio and catalog/configuration/register news category html /en us/citsmart platform 9/processes/portfolio and catalog/configuration/register news html /en us/citsmart platform 9/platform administration/region and language/register unit html /en us/citsmart platform 9/processes/portfolio and catalog/configuration/register satisfaction survey html /en us/citsmart platform 9/processes/portfolio and catalog/configuration/register company html report /en us/citsmart platform 9/processes/portfolio and catalog/use/reports service catalog html /en us/citsmart platform 9/processes/portfolio and catalog/use/service audit html