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Implementing Remote Access

Automation and Operation

Registering Reason for Activity Suspension

Hyperautomation & DEVOPS

Reviewing Comments in Knowledge Portal

Knowledge Portal

Experience Center

Service Portals

Smart Portal

CITSmart Cloud Architecture

Operational Limits

Architecture

Implementing Event Monitor

Implementing CITSmart Inventory

Add-Ons

Registering Periodic Activity

Registering Periodic Activity Group

Verifying Scheduled Periodic Activities

Chat

E-mail

Notification

Communication and Notification

Exporting Contract Data

Importing Contract Data

Registering Currency

Registering Formula

Registering Subscription

Registering Subscription Group

Registering Work Order (WO) Formula

Controlling Contract

Managing Contracts

Registering a Contract

Registering Service Work Order (WO)

Contract Management

Registering Role

Registering Project

Managing My Project Tasks

Simple Agile Management

Project Management

Configuring Presentation of Reporting

Defining Metrics and KPIs

Configuring Smart Decision Template

Building and Maintaining Smart Reports

Configuring Report to view Attendance Data

Issuing Report with Smart Report

Smart Reports

Customizing Management Panel (Smart Decision)

Report about Cost of Unavailability of a Service

Generating Reports - Personnel Management

Verifying Yield Control by Employee

Reports

Configuring BI solution (Smart Analytics) via Docker

Using Smart Analytics (BI) to generate reports

Smart Analytics

Creating Ticket via Twitter

Social Network

Attendance Satisfaction

Surveys and Feedback

Additional Features