Calendar of Changes
This functionality is intended to manage the periods in which the organization will pass through a period of maintenance or blackout, then, help in the change planning.
Procedure
- Access the main menu Processes > Change Management > Window of Change;
- The change calendar screen will be presented, where it is possible to view the periods of maintenance and blackout;
- To register a new window of change, click on the date you want;
- Complete the necessary fields (title, type, start and end date/time, description of the change, recurrence of the change window). There are two types of change windows:
- Maintenance: used to establish periods of time that changes in the CI will occur;
- Blackout: used to establish periods of time that changes in the CI will not occur.
- Remember that the "Global" field should only be selected for the "Maintenance" type of the window of change, since this field should only be used for a maintenance window that does not have associated CI.
- Click on "Add".