Defining Service Continuity Project

Continuity Registration is a process that passes through several phases. The first phase of this process, called Initiation, is where it is set the policy, scope, and IT service continuity project.

This functionality allows setting the policy.

Before getting started

It assumes the existence of a defined service in a Portfolio and Catalog Management process;

It is necessary to first have registered the Continuity Registration;

It is necessary to have registered the threat and threat categories, both linked to each other;

It is also necessary to register the risk and risk category;

It is equally essential to have registered the automatic actions of the incident, request and procedure about the Event Management.

Procedure

Access the functionality through the main menu Processes > Continuity Management > Continuity;
Find the continuity you want to link the project and click on "Advance";
In "Initiation", click on "Project";
Click on "Link Project" to relate a project already existed in the continuity;
To register a project from this screen, click on "Create New Project" and complete the fields necessary;
Click on "Save".

What to do next

After setting the service continuity project, it is necessary to execute the following action: register the service continuity vital functions, being this action, part of the second phase of the complete registration of the continuity, called Requirements and Strategy.