Internal Menu of Event Management
This functionality is intended to demonstrate the other functionalities and the information in event registration.
Before getting started
To view the information, it is necessary to register previously the event.
Procedure
- Access the functionality through the main menu Processes > Event Management > Event;
- Click on the event you want and then on the button "Open";
- Click on the menu icon located in the upper left corner of the screen;
- Click on "Actions";
- Click on "Execute", a new screen will appear that presents and provides the request/incident to normally execute it (close, capture, etc);
- Click on "Related Occurrences" so they can appear;
- Click on "Related Knowledge" to relate an existing knowledge or create a new one.