Registering Inventory Manager
The purpose of this functionality is to register and maintain the managers who will be responsible for the occurrences of events captured from CITSmart Inventory. It allows the user to indicate how much time the Manager will be processed, what configuration items it will manage, the checks that will be applied and the actions to be taken automatically.
This feature provides a variety of actions, such as including, changing, and deleting Inventory manager.
Before getting started
To register the Inventory manager, it is necessary:
To register previously the CITSmart Event Monitor connection, time, occurrence category, automatic action ; and
The CITSmart Inventory connection.
Procedure
- Access the functionality through the main menu Processes > Event Management > Inventory Management > Inventory Manager;
- Complete the fields available in each area;
- The completion fields will be changed as the type of configuration chosen:
- Specific Configuration: it allows creating specific rules for a single configuration item. Those rules will be applied when the configuration item is being inventoried;
- General Settings: it allows creating rules for all configuration items. Those rules will be applied when the configuration item is being inventoried.
- Enter the data necessary and click on "Add";
- Click on "Save".