AddOns

ticket history por meio dessa funcionalidade, é possível customizar a tela de inclusão de ocorrências criando um timesheet do ticket na nova tela, os campos data e tempo foram substituídos por "data e hora início" e "data e hora fim" configuração conexão e pacote do neuro addon ticket history \ criar uma conexão de banco de dados “itsm” em neuro / configuration / database connection \ copiar e salvar o json anexo para um arquivo " json" \ importar o arquivo criado em neuro / management / package 1\ clicar no botão “import” 2\ selecionar ou arrastar o pacote para a modal, marcar a opção “execute ddl” e clicar em “import” 3\ aguardar a mensagem de importação do pacote customizar a tela de criação de ocorrências dos tickets \ criar o template de visualização associado ao formulário neuro “ticketoccurrencenotes” a página do template é do tipo default \ associar o template de visualização ou template de acompanhamento no portólio importante para versões neuro anteriores à 1 3 0 0, executar os scripts de banco de dados alter table ocorrenciasolicitacao add starttime timestamp; alter table ocorrenciasolicitacao add endtime timestamp; adicionar o formulário ticket history à tela de tickets \ criar o template de visualização associado ao formulário neuro “tickethistory”(a página do template é do tipo crud) \ associar o template de visualização no portólio{"dataedicao" "2019 05 04t01 48 31 622 0300","datacriacao" "2019 05 03t09 30 29 024 0300","version" 2,"id" 9754,"name" "ticket history","description" "addon ticket history","majorversion" 1,"minorversion" 0,"applications" \[{"dataedicao" "2019 05 03t09 30 23 702 0300","datacriacao" "2019 05 03t09 30 23 702 0300","version" 0,"id" 9650,"applicationtype" {"id" 102,"nome" "internal","descricao" "portal grp","chave" "applicationtype","codigo" 1,"ispadrao"\ false,"editavel"\ false,"descricaoedit" "portal grp"},"description" "addon ticket history","name" "ticket history","purpose" "addon ticket history","path" "dynamic/ticket history","majorversion" 1,"minorversion" 0,"loaddefaultjsfiles"\ true,"loaddefaultcssfiles"\ true,"shownotification"\ false,"usesdefaultcontroller"\ false,"usesdefaulthome"\ false,"files" \[],"grants" \[],"versionasstring" "1 0","ignoreversion"\ false,"newversion"\ false}],"dataobjects" \[{"dataedicao" "2019 05 04t01 48 07 657 0300","datacriacao" "2019 05 03t09 30 25 841 0300","version" 3,"id" 9739,"datasource" {"dataedicao" "2019 05 03t09 30 14 547 0300","datacriacao" "2019 05 03t09 30 14 547 0300","version" 0,"id" 9649,"connectionname" "itsm","description" "itsm db connection","connectortype" {"id" 138,"name" "jndi","description" "conexão jndi","key" "datasourceconnectortype","code" 1,"editable"\ false,"isdefault"\ false}},"type" {"id" 141,"name" "view","description" "view","key" "dataobjecttype","code" 2,"editable"\ false,"isdefault"\ false},"name" "vw tickethistory","description" "ticket history","majorversion" 1,"minorversion" 0,"businessname" "tickethistory","purpose" "ticket history","restapi" "'use strict';\r\n\r\n// tickethistory ticket history\r\nangular module('builder app') factory('tickethistoryrepository', \['restangularesi', 'dynamicmodelrepository', 'appservice', '$injector', '$q', function (restangular, dynamicmodelrepository, appservice, $injector, $q) {\r\n\r\n function tickethistoryrepository() {\r\n \tvar self = this;\r\n \t\r\n \tdynamicmodelrepository call(this, restangular, 'rest/dynamic/ticket history/tickethistory');\r\n \t\r\n \t/ \r\n \t methods \r\n \t \t\tgetlist()\r\n \t \t\tgetlistpage(params)\r\n \t \t\trestore(entity, findmanytoone, findonetomany)\r\n \t \t\tcreate(entity)\r\n \t \t\tupdate(entity)\r\n \t \t\tcreateorupdate(entity)\r\n \t \t\tcreateorupdatelist(list)\r\n \t \t\tremove(entity)\r\n \t \t\tgetstructure()\r\n \t \t\texportcsv()\r\n \t /\r\n \t\n\n\t\t// list by request\n\t\tthis byrequest = function(entity, findmanytoone, findonetomany) {\n\t\t\tvar params = {sqlname 'byrequest', findmanytoone findmanytoone, findonetomany findonetomany, dynamicmodel entity};\n\t\t\treturn this restangular all(this route + '/list') post(params);\n\t\t}\r\n \t/ begin developer area /\r\n \t\r\n \t/ end developer area /\r\n }\r\n\r\n dynamicmodelrepository extend(tickethistoryrepository);\r\n\r\n return new tickethistoryrepository();\r\n}]);","developerarea" "","form" {"id" 9652,"type" "form","description" "ticket history","name" "tickethistory","applicationname" "ticket history"},"sqls" \[{"id" 9751,"type" "select","name" "byrequest","description" "list by request","defaultsql"\ false,"sql" "select id, request id, workitem id, workitem, date, hour, responsible, type id, type, case when occurrency = type then '' else occurrency end as occurrency from vw tickethistory\nwhere request id = ${request id\ integer}\n order by id desc","selectquerypiece" "select id, request id, workitem id, workitem, date, hour, responsible, type id, type, case when occurrency = type then '' else occurrency end as occurrency","fromwherequerypiece" "from vw tickethistory\nwhere request id = ${request id\ integer}\n","orderquerypiece" "order by id desc"}],"fields" \[{"fieldtype" "c","id" 9740,"name" "id","attributename" "id","description" "id","label" "id","displayatform"\ false,"displayatgrid"\ false,"width" 2,"required"\ true,"disabled"\ false,"widgetid" 632,"type" {"dataedicao" "2019 04 22t14 34 22 082 0300","datacriacao" "2019 04 22t14 34 22 082 0300","version" 0,"id" 863,"name" "bigint","description" "big integer","javaclass" "big integer","allowsize"\ false,"allowgeneratedvalue"\ true,"allowprecision"\ false,"allowautoincrement"\ true,"width" 2,"widgetname" "input integer"},"pk"\ true,"fk"\ false,"generatedvalue"\ false,"autoincrement"\ false,"databasetype" "int4","mandatory"\ true,"domainpktype" "code","widgetname" "input integer"},{"fieldtype" "c","id" 9741,"name" "request id","attributename" "request id","description" "itsm id","label" "itsm id","displayatform"\ false,"displayatgrid"\ false,"width" 2,"required"\ false,"disabled"\ false,"widgetid" 632,"type" {"dataedicao" "2019 04 22t14 34 22 082 0300","datacriacao" "2019 04 22t14 34 22 082 0300","version" 0,"id" 863,"name" "bigint","description" "big integer","javaclass" "big integer","allowsize"\ false,"allowgeneratedvalue"\ true,"allowprecision"\ false,"allowautoincrement"\ true,"width" 2,"widgetname" "input integer"},"pk"\ false,"fk"\ false,"generatedvalue"\ false,"autoincrement"\ false,"databasetype" "int8","mandatory"\ false,"domainpktype" "code","widgetname" "input integer"},{"fieldtype" "c","id" 9742,"index" 3,"indexgrid" 3,"name" "workitem","attributename" "workitem","description" "citcorporerelatorio comum tarefa","label" "citcorporerelatorio comum tarefa","displayatform"\ true,"displayatgrid"\ false,"width" 6,"widthgrid" 20,"required"\ false,"disabled"\ false,"breakline"\ false,"filter" "translate","widgetid" 608,"type" {"dataedicao" "2019 04 22t14 34 22 349 0300","datacriacao" "2019 04 22t14 34 22 349 0300","version" 0,"id" 938,"name" "varchar","description" "string","javaclass" "string","allowsize"\ true,"allowgeneratedvalue"\ false,"allowprecision"\ false,"allowautoincrement"\ false,"width" 4,"widgetname" "input text"},"pk"\ false,"fk"\ false,"size" 255,"generatedvalue"\ false,"autoincrement"\ false,"databasetype" "varchar","mandatory"\ false,"domainpktype" "code","widgetname" "input text"},{"fieldtype" "c","id" 9743,"index" 0,"indexgrid" 0,"name" "date","attributename" "date","description" "citcorpore comum data","label" "citcorpore comum data","displayatform"\ true,"displayatgrid"\ true,"width" 6,"widthgrid" 10,"required"\ false,"disabled"\ false,"breakline"\ false,"filter" "datefromlocale","widgetid" 608,"type" {"dataedicao" "2019 04 22t14 34 22 266 0300","datacriacao" "2019 04 22t14 34 22 266 0300","version" 0,"id" 915,"name" "date","description" "date","javaclass" "date","allowsize"\ false,"allowgeneratedvalue"\ false,"allowprecision"\ false,"allowautoincrement"\ false,"width" 2,"widgetname" "date picker"},"pk"\ false,"fk"\ false,"size" 255,"generatedvalue"\ false,"autoincrement"\ false,"databasetype" "date","mandatory"\ false,"domainpktype" "code","widgetname" "input text"},{"fieldtype" "c","id" 9744,"index" 1,"indexgrid" 2,"name" "responsible","attributename" "responsible","description" "citcorpore comum usuario","label" "citcorpore comum usuario","displayatform"\ true,"displayatgrid"\ true,"width" 6,"widthgrid" 15,"required"\ false,"disabled"\ false,"breakline"\ false,"filter" "translate","widgetid" 608,"type" {"dataedicao" "2019 04 22t14 34 22 381 0300","datacriacao" "2019 04 22t14 34 22 381 0300","version" 0,"id" 947,"name" "text","description" "long text","javaclass" "string","allowsize"\ false,"allowgeneratedvalue"\ false,"allowprecision"\ false,"allowautoincrement"\ false,"width" 6,"widgetname" "text area"},"pk"\ false,"fk"\ false,"size" 255,"generatedvalue"\ false,"autoincrement"\ false,"databasetype" "text","mandatory"\ false,"domainpktype" "code","widgetname" "input text"},{"fieldtype" "c","id" 9745,"name" "type id","attributename" "type id","description" "type id","label" "type id","displayatform"\ false,"displayatgrid"\ false,"width" 4,"required"\ false,"disabled"\ false,"widgetid" 608,"type" {"dataedicao" "2019 04 22t14 34 22 118 0300","datacriacao" "2019 04 22t14 34 22 118 0300","version" 0,"id" 870,"name" "int","description" "small integer","javaclass" "integer","allowsize"\ false,"allowgeneratedvalue"\ true,"allowprecision"\ false,"allowautoincrement"\ true,"width" 2,"widgetname" "input integer"},"pk"\ false,"fk"\ false,"size" 255,"generatedvalue"\ false,"autoincrement"\ false,"databasetype" "int2","mandatory"\ false,"domainpktype" "code","widgetname" "input text"},{"fieldtype" "c","id" 9746,"index" 2,"indexgrid" 3,"name" "type","attributename" "type","description" "label interaction type","label" "label interaction type","displayatform"\ true,"displayatgrid"\ true,"width" 6,"widthgrid" 20,"required"\ false,"disabled"\ false,"breakline"\ false,"filter" "translate","widgetid" 608,"type" {"dataedicao" "2019 04 22t14 34 22 381 0300","datacriacao" "2019 04 22t14 34 22 381 0300","version" 0,"id" 947,"name" "text","description" "long text","javaclass" "string","allowsize"\ false,"allowgeneratedvalue"\ false,"allowprecision"\ false,"allowautoincrement"\ false,"width" 6,"widgetname" "text area"},"pk"\ false,"fk"\ false,"size" 255,"generatedvalue"\ false,"autoincrement"\ false,"databasetype" "text","mandatory"\ false,"domainpktype" "code","widgetname" "input text"},{"fieldtype" "c","id" 9747,"index" 4,"indexgrid" 5,"name" "description","attributename" "description","description" "citcorpore comum descricao","label" "citcorpore comum descricao","displayatform"\ true,"displayatgrid"\ false,"width" 12,"widthgrid" 20,"required"\ false,"disabled"\ false,"breakline"\ false,"filter" "translate","widgetid" 691,"type" {"dataedicao" "2019 04 22t14 34 22 381 0300","datacriacao" "2019 04 22t14 34 22 381 0300","version" 0,"id" 947,"name" "text","description" "long text","javaclass" "string","allowsize"\ false,"allowgeneratedvalue"\ false,"allowprecision"\ false,"allowautoincrement"\ false,"width" 6,"widgetname" "text area"},"pk"\ false,"fk"\ false,"generatedvalue"\ false,"autoincrement"\ false,"databasetype" "text","mandatory"\ false,"domainpktype" "code","widgetname" "text area"},{"fieldtype" "c","id" 9748,"indexgrid" 1,"name" "hour","attributename" "hour","description" "eventoitemconfiguracao hora","label" "eventoitemconfiguracao hora","displayatform"\ false,"displayatgrid"\ true,"width" 4,"widthgrid" 5,"required"\ false,"disabled"\ false,"widgetid" 608,"type" {"dataedicao" "2019 04 22t14 34 22 349 0300","datacriacao" "2019 04 22t14 34 22 349 0300","version" 0,"id" 938,"name" "varchar","description" "string","javaclass" "string","allowsize"\ true,"allowgeneratedvalue"\ false,"allowprecision"\ false,"allowautoincrement"\ false,"width" 4,"widgetname" "input text"},"pk"\ false,"fk"\ false,"size" 5,"generatedvalue"\ false,"autoincrement"\ false,"databasetype" "varchar","mandatory"\ false,"domainpktype" "code","widgetname" "input text"},{"fieldtype" "c","id" 9749,"name" "workitem id","attributename" "workitem id","description" "workitem id","label" "workitem id","displayatform"\ false,"displayatgrid"\ false,"width" 2,"required"\ false,"disabled"\ false,"widgetid" 632,"type" {"dataedicao" "2019 04 22t14 34 22 082 0300","datacriacao" "2019 04 22t14 34 22 082 0300","version" 0,"id" 863,"name" "bigint","description" "big integer","javaclass" "big integer","allowsize"\ false,"allowgeneratedvalue"\ true,"allowprecision"\ false,"allowautoincrement"\ true,"width" 2,"widgetname" "input integer"},"pk"\ false,"fk"\ false,"precision" 0,"generatedvalue"\ false,"autoincrement"\ false,"databasetype" "int8","mandatory"\ false,"widgetname" "input integer"},{"fieldtype" "c","id" 9750,"indexgrid" 4,"name" "occurrency","attributename" "occurrency","description" "citcorpore comum descricao","label" "citcorpore comum descricao","displayatform"\ false,"displayatgrid"\ true,"width" 6,"widthgrid" 10,"required"\ false,"disabled"\ false,"widgetid" 691,"type" {"dataedicao" "2019 04 22t14 34 22 381 0300","datacriacao" "2019 04 22t14 34 22 381 0300","version" 0,"id" 947,"name" "text","description" "long text","javaclass" "string","allowsize"\ false,"allowgeneratedvalue"\ false,"allowprecision"\ false,"allowautoincrement"\ false,"width" 6,"widgetname" "text area"},"pk"\ false,"fk"\ false,"precision" 0,"generatedvalue"\ false,"autoincrement"\ false,"databasetype" "text","mandatory"\ false,"widgetname" "text area"}],"ddl" "create view \\"vw tickethistory\\" as \r\nselect o idocorrencia as id, o idsolicitacaoservico as request id, o iditemtrabalho as workitem id, e nome as workitem, \r\no dataregistro as date, o horaregistro as hour, \r\ncase \r\nwhen lower(o registradopor) = 'automatic' or lower(o registradopor) = 'automático' then 'bpm enum assignmenttype automatic'\r\nwhen u nome is null then o registradopor \r\nelse u nome \r\nend as responsible,\r\nidoccurrencecategory as type id, \r\ncase \r\nwhen idoccurrencecategory = 1 then 'citcorpore comum registrodasolicitacao'\r\nwhen idoccurrencecategory = 2 then 'citcorpore comum acompanhamentocliente'\r\nwhen idoccurrencecategory = 3 then 'citcorpore comum atualizacaostatus'\r\nwhen idoccurrencecategory = 4 then 'problema diagnostico'\r\nwhen idoccurrencecategory = 5 then 'citcorpore comum investigacao'\r\nwhen idoccurrencecategory = 6 then 'citcorpore comum memorando'\r\nwhen idoccurrencecategory = 7 then 'citcorpore comum pedidoinformacao'\r\nwhen idoccurrencecategory = 8 then 'citcorpore comum retornocliente'\r\nwhen idoccurrencecategory = 9 then 'citcorpore comum sintomaproblema'\r\nwhen idoccurrencecategory = 10 then 'problema solucao contorno'\r\nwhen idoccurrencecategory = 11 then 'solicitacaoservico registroexecucao'\r\nwhen idoccurrencecategory = 12 then 'citcorpore comum mudançasla'\r\nwhen idoccurrencecategory = 13 then 'citcorpore comum reclassificacao'\r\nwhen idoccurrencecategory = 14 then 'citcorpore comum agendamentoatividade'\r\nwhen idoccurrencecategory = 15 then 'citcorpore comum suspensaosolicitacao'\r\nwhen idoccurrencecategory = 16 then 'citcorpore comum reativacaosolicitacao'\r\nwhen idoccurrencecategory = 17 then 'citcorpore comum encerramentosolicitacao'\r\nwhen idoccurrencecategory = 18 then 'citcorpore comum reaberturasolicitacao'\r\nwhen idoccurrencecategory = 19 then 'citcorpore comum direcionamentosolicitacao'\r\nwhen idoccurrencecategory = 20 then 'citcorpore comum compartilhamentotarefa'\r\nwhen idoccurrencecategory = 21 then 'citcorpore comum cancelamentotarefa'\r\nwhen idoccurrencecategory = 22 then 'citcorpore comum iniciosla'\r\nwhen idoccurrencecategory = 23 then 'citcorpore comum suspensaosla'\r\nwhen idoccurrencecategory = 24 then 'citcorpore comum liberacaorequisicaoliberacao'\r\nwhen idoccurrencecategory = 25 then 'citcorpore comum reativacaosla'\r\nwhen idoccurrencecategory = 26 then 'citcorpore comum outrascategorias'\r\nwhen idoccurrencecategory = 27 then 'baseconhecimentoview\ confidencial'\r\nwhen idoccurrencecategory = 27 then 'citcorpore comum localizacao'\r\nwhen idoccurrencecategory = 28 then 'citcorpore comum respostaautomatica'\r\nwhen idoccurrencecategory is null then 'solicitacaoservico registroexecucao'\r\nend as type,\r\ncase when o descricao like '<%' then '' else o descricao end as description ,\r\nreplace(replace(o ocorrencia,'\<p>',''),'\</p>','') as occurrency\r\nfrom ocorrenciasolicitacao o left join (select distinct login, min(nome) as nome from usuario group by login) u\r\non u login = o registradopor\r\nleft join bpm itemtrabalhofluxo i on i iditemtrabalho = o iditemtrabalho \r\nleft join bpm elementofluxo e on e idelemento = i idelemento","relationshipsddl" "","domains" \[],"applicationname" "ticket history","versionasstring" "1 0","ignoreversion"\ false,"newversion"\ false},{"dataedicao" "2019 05 04t01 47 58 041 0300","datacriacao" "2019 05 03t09 44 40 252 0300","version" 13,"id" 9767,"datasource" {"dataedicao" "2019 05 03t09 30 14 547 0300","datacriacao" "2019 05 03t09 30 14 547 0300","version" 0,"id" 9649,"connectionname" "itsm","description" "itsm db connection","connectortype" {"id" 138,"name" "jndi","description" "conexão jndi","key" "datasourceconnectortype","code" 1,"editable"\ false,"isdefault"\ false}},"type" {"id" 140,"name" "table","description" "tabela","key" "dataobjecttype","code" 1,"editable"\ false,"isdefault"\ false},"name" "ocorrenciasolicitacao","description" "ticket occurrence","majorversion" 1,"minorversion" 0,"businessname" "ticketoccurrence","purpose" "ticket occurrence","restapi" "'use strict';\r\n\r\n// ticketoccurrence ticket occurrence\r\nangular module('builder app') factory('ticketoccurrencerepository', \['restangularesi', 'dynamicmodelrepository', 'appservice', '$injector', '$q', function (restangular, dynamicmodelrepository, appservice, $injector, $q) {\r\n\r\n function ticketoccurrencerepository() {\r\n \tvar self = this;\r\n \t\r\n \tdynamicmodelrepository call(this, restangular, 'rest/dynamic/ticket history/ticketoccurrence');\r\n \t\r\n \t/ \r\n \t methods \r\n \t \t\tgetlist()\r\n \t \t\tgetlistpage(params)\r\n \t \t\trestore(entity, findmanytoone, findonetomany)\r\n \t \t\tcreate(entity)\r\n \t \t\tupdate(entity)\r\n \t \t\tcreateorupdate(entity)\r\n \t \t\tcreateorupdatelist(list)\r\n \t \t\tremove(entity)\r\n \t \t\tgetstructure()\r\n \t \t\texportcsv()\r\n \t /\r\n \t\n\n\t\t// update timestamp\n\t\tthis updatetimestamp = function(entity) {\n\t\t\tvar params = {sqlname 'updatetimestamp', dynamicmodel entity};\n\t\t\treturn this restangular all(this route + '/execute') post(params);\n\t\t},\n\n\t\t// list by ticket\n\t\tthis listtimestampbyticket = function(entity, findmanytoone, findonetomany) {\n\t\t\tvar params = {sqlname 'listtimestampbyticket', findmanytoone findmanytoone, findonetomany findonetomany, dynamicmodel entity};\n\t\t\treturn this restangular all(this route + '/list') post(params);\n\t\t}\r\n \t/ begin developer area /\r\n \t\r\n \t/ end developer area /\r\n }\r\n\r\n dynamicmodelrepository extend(ticketoccurrencerepository);\r\n\r\n return new ticketoccurrencerepository();\r\n}]);","developerarea" "","sqls" \[{"id" 10066,"type" "update","name" "updatetimestamp","description" "update timestamp","defaultsql"\ false,"sql" "update ocorrenciasolicitacao set starttime = ${starttime\ timestamp}, endtime = ${endtime\ timestamp} where idocorrencia = ${idocorrencia}"},{"id" 10223,"type" "select","name" "listtimestampbyticket","description" "list by ticket","defaultsql"\ false,"sql" "select idocorrencia, starttime, endtime from ocorrenciasolicitacao\nwhere idsolicitacaoservico = ${idsolicitacaoservico}\n and starttime is not null\n and endtime is not null","selectquerypiece" "select idocorrencia, starttime, endtime","fromwherequerypiece" "from ocorrenciasolicitacao\nwhere idsolicitacaoservico = ${idsolicitacaoservico}\n and starttime is not null\n and endtime is not null"}],"fields" \[{"fieldtype" "c","id" 9768,"name" "idocorrencia","attributename" "idocorrencia","description" "idocorrencia","label" "idocorrencia","displayatform"\ false,"displayatgrid"\ false,"width" 2,"required"\ true,"disabled"\ false,"widgetid" 632,"type" {"dataedicao" "2019 04 22t14 34 22 082 0300","datacriacao" "2019 04 22t14 34 22 082 0300","version" 0,"id" 863,"name" "bigint","description" "big integer","javaclass" "big integer","allowsize"\ false,"allowgeneratedvalue"\ true,"allowprecision"\ false,"allowautoincrement"\ true,"width" 2,"widgetname" "input integer"},"pk"\ true,"fk"\ false,"precision" 0,"generatedvalue"\ false,"autoincrement"\ false,"databasetype" "int4","mandatory"\ true,"widgetname" "input integer"},{"fieldtype" "c","id" 9769,"name" "idjustificativa","attributename" "idjustificativa","description" "idjustificativa","label" "idjustificativa","displayatform"\ false,"displayatgrid"\ false,"width" 2,"required"\ false,"disabled"\ false,"widgetid" 632,"type" {"dataedicao" "2019 04 22t14 34 22 082 0300","datacriacao" "2019 04 22t14 34 22 082 0300","version" 0,"id" 863,"name" "bigint","description" "big integer","javaclass" "big integer","allowsize"\ false,"allowgeneratedvalue"\ true,"allowprecision"\ false,"allowautoincrement"\ true,"width" 2,"widgetname" "input integer"},"pk"\ false,"fk"\ false,"precision" 0,"generatedvalue"\ false,"autoincrement"\ false,"databasetype" "int4","mandatory"\ false,"widgetname" "input integer"},{"fieldtype" "c","id" 9770,"name" "idsolicitacaoservico","attributename" "idsolicitacaoservico","description" "idsolicitacaoservico","label" "idsolicitacaoservico","displayatform"\ false,"displayatgrid"\ false,"width" 2,"required"\ false,"disabled"\ false,"widgetid" 632,"type" {"dataedicao" "2019 04 22t14 34 22 082 0300","datacriacao" "2019 04 22t14 34 22 082 0300","version" 0,"id" 863,"name" "bigint","description" "big integer","javaclass" "big integer","allowsize"\ false,"allowgeneratedvalue"\ true,"allowprecision"\ false,"allowautoincrement"\ true,"width" 2,"widgetname" "input integer"},"pk"\ false,"fk"\ false,"precision" 0,"generatedvalue"\ false,"autoincrement"\ false,"databasetype" "int8","mandatory"\ false,"widgetname" "input integer"},{"fieldtype" "c","id" 9771,"name" "iditemtrabalho","attributename" "iditemtrabalho","description" "iditemtrabalho","label" "iditemtrabalho","displayatform"\ false,"displayatgrid"\ false,"width" 2,"required"\ false,"disabled"\ false,"widgetid" 632,"type" {"dataedicao" "2019 04 22t14 34 22 082 0300","datacriacao" "2019 04 22t14 34 22 082 0300","version" 0,"id" 863,"name" "bigint","description" "big integer","javaclass" "big integer","allowsize"\ false,"allowgeneratedvalue"\ true,"allowprecision"\ false,"allowautoincrement"\ true,"width" 2,"widgetname" "input integer"},"pk"\ false,"fk"\ false,"precision" 0,"generatedvalue"\ 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9735,"property" {"dataedicao" "2019 04 22t14 34 21 370 0300","datacriacao" "2019 04 22t14 34 21 370 0300","version" 0,"id" 571,"type" {"id" 122,"name" "shorttext","description" "texto curto","key" "formpropertytype","code" 8,"editable"\ false,"isdefault"\ false},"name" "ng show","label" "esi condicao exibir","defaultvalue" "","readonly"\ false,"required"\ false},"isexpression"\ false},{"id" 9736,"property" {"dataedicao" "2019 04 22t14 34 21 382 0300","datacriacao" "2019 04 22t14 34 21 382 0300","version" 0,"id" 572,"type" {"id" 122,"name" "shorttext","description" "texto curto","key" "formpropertytype","code" 8,"editable"\ false,"isdefault"\ false},"name" "ng if","label" "esi condicao renderizar","defaultvalue" "","readonly"\ false,"required"\ false},"isexpression"\ false},{"id" 9737,"property" {"dataedicao" "2019 04 22t14 34 21 410 0300","datacriacao" "2019 04 22t14 34 21 410 0300","version" 0,"id" 575,"type" {"id" 116,"name" "boolean","description" "booleano","key" "formpropertytype","code" 2,"editable"\ false,"isdefault"\ false},"name" "ng obrigatorio","label" "label obrigatorio","defaultvalue" "false","readonly"\ false,"required"\ false},"isexpression"\ false},{"id" 9738,"property" {"dataedicao" "2019 04 22t14 34 21 418 0300","datacriacao" "2019 04 22t14 34 21 418 0300","version" 0,"id" 576,"type" {"id" 116,"name" "boolean","description" "booleano","key" "formpropertytype","code" 2,"editable"\ false,"isdefault"\ false},"name" "ng disabled","label" "esi somente leitura","defaultvalue" "false","readonly"\ false,"required"\ false},"isexpression"\ true,"stringvalue" "!edit"}],"widgetname" "text area"}]}],"actions" \[],"pages" \[{"id" 9653,"defaultpage"\ true,"formpageconfigname" "crud","pagename" "tickethistory crud","controllername" "tickethistorycrudcontroller","pagecode" "\<div id=\\"${formname}page\\" class=\\"page content\\" ng controller=\\"${controllername}\\">\r\n \<div class=\\"bar buttons action fixed\\">\r\n \<div class=\\"row\\">\r\n \<div class=\\"col sm 8 text left\\">\r\n \r\n \<button class=\\"btn btn clear\\" ng show=\\"!$showedit && dataobject type name == 'table'\\" ng click=\\"prepareinsert()\\">\r\n \<i class=\\"fa fa plus circle yellow dark\\">\</i>\r\n {{$translate instant('label cadastrar')}}\r\n \</button>\r\n \r\n \<button class=\\"btn btn clear\\" ng show=\\"!$showedit\\" ng click=\\"open(false);\\">\r\n \<i class=\\"fa fa search blue\\">\</i>\r\n {{$translate instant('label visualizar')}}\r\n \</button>\r\n \r\n \<button class=\\"btn btn clear\\" ng click=\\"open(true);\\" ng show=\\"!$showedit && dataobject type name == 'table'\\">\r\n \<i class=\\"fa fa pencil blue\\">\</i>\r\n {{$translate instant('label editar')}}\r\n \</button>\r\n \r\n \<button class=\\"btn btn clear\\" ng click=\\"remove();\\" ng show=\\"!$insert && edit && dataobject type name == 'table'\\">\r\n \<i class=\\"fa fa times red\\">\</i>\r\n {{$translate instant('label remover')}}\r\n \</button>\r\n \r\n \<button class=\\"btn btn clear\\" ng click=\\"saveorupdate()\\" ng show=\\"$showedit && edit && dataobject type name == 'table'\\">\r\n \<i class=\\"fa fa save green\\">\</i> {{$translate instant('label salvar')}}\r\n \</button>\r\n \r\n \<button class=\\"btn btn clear\\" ng click=\\"clear()\\" ng show=\\"$showedit && $insert\\">\r\n \<i class=\\"fa fa eraser yellow dark\\">\</i> {{$translate instant('label limpar')}}\r\n \</button>\r\n \r\n \<button class=\\"btn btn clear\\" ng click=\\"exportcsv()\\" type=\\"button\\" ng show=\\"!$showedit\\">\r\n\t\t\t\t\t\<i class=\\"fa fa file excel o green\\">\</i> \r\n\t\t\t\t\t{{$translate instant('label exportar csv')}}\r\n\t\t\t\t\</button> \r\n\t\t\t\t\r\n \<button class=\\"btn btn clear\\" ng show=\\"$showedit\\" ng click=\\"$showedit = false; fetchresult();\\">\r\n \<i class=\\"fa fa search\\">\</i> {{$translate instant('label pesquisar')}}\r\n \</button>\r\n \r\n \<span class=\\"divider vertical\\">\</span>\r\n \r\n \&nbsp;\&nbsp;\&nbsp;\<form actions ng actions=\\"resourceversion actions\\" ng if=\\"initialized\\">\</form actions>\r\n\r\n \</div>\<! col >\r\n\r\n \<div class=\\"col sm 4 text right\\">\r\n \<favorito/>\r\n\r\n \<help button workspace=\\"workspace\\" />\r\n \</div>\<! col >\r\n \</div>\<! row >\r\n \</div>\<! bar buttons action >\r\n\r\n \<breadcrumb ng workspace=\\"workspace\\">\</breadcrumb>\r\n\r\n \<list data object ng if=\\"dataobject && !$showedit\\" ng lista=\\"objectlist\\" ng data object=\\"dataobject\\" ng headers=\\"headers\\" ng filter criteria=\\"filtercriteria\\" ng use custom remove=\\"false\\" ng item selecionado=\\"$parent checkedobject\\">\</list data object>\r\n \r\n \<div id=\\"${formname}edit\\" ng show=\\"$showedit\\" class=\\"page content clearfix\\">\r\n \r\n \<form name=\\"${formname}form\\">\r\n \<p>\r\n \<small>( \<span class=\\"red\\"> \</span> ) {{$translate instant('label campos obrigatorios')}}\</small>\r\n \</p>\r\n \r\n \t\t${formhtml}\r\n \</form>\r\n \r\n \</div>\<! page content >\r\n\r\n\</div>\<! page content >","mobilepagecode" "\<div id=\\"${formname}page\\" class=\\"page content\\" ng controller=\\"${controllername}\\">\r\n \<div class=\\"bar buttons action\\">\r\n \<h4>{{resourceversion resource description | translate }}\</h4>\r\n \r\n \<div class=\\"row\\" ng if=\\"!$showedit\\" >\r\n \<div class=\\"col sm 12 text left\\">\r\n \<a type=\\"button\\" class=\\"btn btn sm btn citsmart\\" ng show=\\"dataobject type name == 'table'\\" ng click=\\"prepareinsert()\\">\r\n {{'label cadastrar' | translate}}\r\n \</a>\r\n \r\n \<a type=\\"button\\" class=\\"btn btn sm btn default\\" ng click=\\"exportcsv()\\" >\r\n \t\t\t\t{{'label exportar csv' | translate}}\r\n \t\t\t\</a> \r\n \r\n \<a type=\\"button\\" class=\\"btn btn sm btn default\\" ng show=\\"$parent checkedobject\\" ng click=\\"open(false);\\">\r\n {{'label visualizar' | translate}}\r\n \</a>\r\n \r\n \<a type=\\"button\\" class=\\"btn btn sm btn primary\\" ng click=\\"open(true);\\" ng show=\\"$parent checkedobject && dataobject type name == 'table'\\">\r\n {{'label editar' | translate}}\r\n \</a>\r\n \r\n \<a type=\\"button\\" class=\\"btn btn sm btn danger\\" ng click=\\"remove();\\" ng show=\\"$parent checkedobject && !$insert && edit && dataobject type name == 'table'\\">\r\n {{'label remover' | translate}}\r\n \</a>\r\n \r\n \&nbsp;\&nbsp;\&nbsp;\<form actions ng actions=\\"resourceversion actions\\" ng if=\\"initialized\\">\</form actions>\r\n \</div>\r\n \</div>\r\n\t\</div>\r\n\r\n \<list data object ng if=\\"dataobject && !$showedit\\" ng lista=\\"objectlist\\" ng data object=\\"dataobject\\" ng headers=\\"headers\\" ng filter criteria=\\"filtercriteria\\" ng use custom remove=\\"false\\" ng item selecionado=\\"$parent checkedobject\\">\</list data object>\r\n \r\n \<div id=\\"${formname}edit\\" ng show=\\"$showedit\\" class=\\"page content clearfix\\">\r\n \r\n \<form name=\\"${formname}form\\">\r\n \<p>\r\n \<small>( \<span class=\\"red\\"> \</span> ) {{'label campos obrigatorios' | translate}}\</small>\r\n \</p>\r\n \r\n \t\t${formhtml}\r\n \</form>\r\n\r\n \t\<div class=\\"row\\" ng if=\\"$showedit\\">\r\n \t\t\<div class=\\"col md 12\\">\r\n \<a type=\\"button\\" class=\\"btn btn sm btn citsmart\\" ng click=\\"saveorupdate()\\" ng show=\\"edit && dataobject type name == 'table'\\">\r\n {{'label salvar' | translate}}\r\n \</a>\r\n \r\n \<a type=\\"button\\" class=\\"btn btn sm btn primary\\" ng click=\\"clear()\\" ng show=\\"$insert\\">\r\n {{'label limpar' | translate}}\r\n \</a>\r\n\r\n \<a type=\\"button\\" class=\\"btn btn sm btn danger\\" ng click=\\"remove();\\" ng show=\\"!$insert && edit && dataobject type name == 'table'\\">\r\n {{'label remover' | translate}}\r\n \</a>\r\n \r\n \<a type=\\"button\\" class=\\"btn btn sm btn default\\" ng click=\\"$showedit = false; fetchresult();\\">\r\n {{'label voltar' | translate}}\r\n \</a>\r\n \r\n \&nbsp;\&nbsp;\&nbsp;\<form actions ng actions=\\"resourceversion actions\\" ng if=\\"initialized\\">\</form actions>\r\n \</div>\r\n \</div>\r\n \r\n \</div>\<! page content >\r\n\r\n\</div>\<! page content >\r\n","itsmpagecode" "\<style>\r\ninput\[type=radio] {\r\n margin 4px 0 0 10px !important;\r\n\tdisplay block !important;\r\n}\r\n\</style>\r\n\<div id=\\"${formname}page\\" class=\\"page content\\" ng controller=\\"${controllername}\\">\r\n \<div class=\\"bar buttons action\\" ng if=\\"request && request id\\">\r\n \<h4>{{resourceversion resource description | translate }}\</h4>\r\n\r\n \<div class=\\"row\\" ng if=\\"!$showedit\\" >\r\n \<div class=\\"col sm 12 text left\\">\r\n \<a type=\\"button\\" class=\\"btn btn sm btn citsmart\\" ng show=\\"!$showedit\\" ng click=\\"fetchresult();\\">\r\n {{'citcorpore comum atualizar' | translate}}\r\n \</a>\r\n \<a type=\\"button\\" class=\\"btn btn sm btn default\\" ng show=\\"$parent checkedobject\\" ng click=\\"open(false);\\">\r\n {{'label visualizar' | translate}}\r\n \</a>\r\n \</div>\r\n \</div>\r\n\t\</div>\r\n\r\n \<list data object ng if=\\"request && request id && dataobject && !$showedit && filtercriteria objectmap\\" \r\n ng lista=\\"objectlist\\" ng data object=\\"dataobject\\" ng headers=\\"headers\\" ng filter criteria=\\"filtercriteria\\" \r\n ng use custom remove=\\"false\\" ng item selecionado=\\"$parent checkedobject\\">\</list data object>\r\n \r\n \<div id=\\"${formname}edit\\" ng show=\\"$showedit\\" class=\\"page content clearfix\\">\r\n \r\n \<form name=\\"${formname}form\\">\r\n \t\t${formhtml}\r\n \</form>\r\n\r\n \t\<div class=\\"row\\" ng if=\\"$showedit\\">\r\n \t\t\<div class=\\"col md 12\\">\r\n \<a type=\\"button\\" class=\\"btn btn sm btn default\\" ng click=\\"$showedit = false; fetchresult();\\">\r\n {{'label voltar' | translate}}\r\n \</a>\r\n \</div>\r\n \</div>\r\n \r\n \</div>\<! page content >\r\n\</div>\<! page content >\r\n","controllercode" " angular extend(this, $controller('dynamiccrudcontroller', {$scope $scope}));\r\n\r\n $scope request = $rootscope request;\r\n $timeout(function(){\r\n $scope initialize(tickethistoryrepository, $scope ${formname}form, 'tickethistory', '${pagename}', '${formname}') then(function(result) {\r\n \t$scope filtercriteria = {\r\n start 1,\r\n limit 10,\r\n fields \[],\r\n \t filters \[],\r\n sqlname \\"byrequest\\",\r\n objectmap {request id $rootscope request id}\r\n \t}\r\n });\r\n });\r\n \r\n $scope initmodal = function(action, model, exitfunction, controlledbyowner) {\r\n $timeout(function(){\r\n $scope initializemodal(action, model, exitfunction, controlledbyowner, tickethistoryrepository, $scope ${formname}form, 'tickethistory', '${pagename}', '${formname}');\r\n });\r\n\t};\r\n\t\r\n\t$scope aftergetobject = function(model) {\r\n\t model responsible = $translate instant(model responsible); \r\n\t model workitem = $translate instant(model workitem);\r\n\t model type = $translate instant(model type);\r\n\t model description = $translate instant(model description);\r\n\t}","dependencies" \[{"id" 9654,"name" "appservice","dependencyname" "appservice","type" "javascript","loadoncontroller"\ true,"repository"\ false},{"id" 9655,"name" "$controller","dependencyname" "$controller","type" "javascript","loadoncontroller"\ true,"repository"\ false},{"id" 9656,"name" "$rootscope","dependencyname" "$rootscope","type" "javascript","loadoncontroller"\ true,"repository"\ false},{"id" 9657,"name" "$timeout","dependencyname" "$timeout","type" "javascript","loadoncontroller"\ true,"repository"\ false},{"id" 9658,"name" "tickethistoryrepository","dependencyname" "tickethistoryrepository","type" "javascript","path" "/cit esi web/dynamic/ticket history/js/repository/","loadoncontroller"\ true,"repository"\ true,"objectname" "dataobject"},{"id" 9659,"name" "$translate","dependencyname" "$translate","type" "javascript","loadoncontroller"\ true,"repository"\ false},{"id" 9660,"name" "$filter","dependencyname" "$filter","type" "javascript","loadoncontroller"\ true,"repository"\ false}],"properties" \[{"id" 9661,"name" "modelname","description" "esi nome model","value" "tickethistory"},{"id" 9662,"name" "repositoryname","description" "esi repositorio dinamico","value" "tickethistoryrepository"}],"fullpath" "/cit esi web/forms/ticket history/"}],"commondependencies" \[],"showtabs"\ false,"verticaltabs"\ false},{"classname" "formversion","id" 9962,"editdate" "2019 05 04t01 07 18 876 0300","creationdate" "2019 05 03t10 39 53 177 0300","resource" {"id" 9809,"type" "form","description" "ticket occurrence notes","name" "ticketoccurrencenotes","applicationname" "ticket history"},"majorversion" 2,"minorversion" 0,"versionnumber" "2 0","path" "ticket history","filename" "ticketoccurrencenotes html","filesize" 26,"fullpath" "forms/ticket history/ticketoccurrencenotes html","previewjs" "","tabs" \[],"rows" \[{"id" 10704,"index" 0,"tabindex" 0,"htmlonly"\ false,"cssclass" "row","aditionalhtml" "","ngshowhtml" "","ngifhtml" "","htmlheader" "","htmlfooter" "","components" \[]}],"actions" \[],"pages" \[{"id" 10697,"defaultpage"\ true,"formpageconfigname" "default","pagename" "ticketoccurrencenotes form","controllername" "ticketoccurrencenotesformcontroller","pagecode" "\<div id=\\"formedit {{uuid}}\\" class=\\"page content clearfix\\" ng controller=\\"${controllername}\\">\r\n\t\<div class=\\"bar buttons action fixed\\">\r\n\t\t\<div class=\\"row\\">\r\n\t\t\t\<div class=\\"col sm 8 text left\\">\r\n\t\t\t\<! \<button ng show=\\"showexecutebutton\\" ng disabled=\\"${formname}form $invalid\\" title=\\"{{$translate instant('label executar')}}\\" alt=\\"{{$translate instant('label executar')}}\\" class=\\"btn btn clear\\" ng click=\\"submit()\\">\r\n\t\t\t\t\t\<i class=\\"fa fa play circle green\\">\</i> \<translate>label executar\</translate>\r\n\t\t\t\t\</button> >\r\n\t\t\t\t\r\n\t\t\t\t\&nbsp;\&nbsp;\&nbsp;\<form actions ng actions=\\"resourceversion actions\\" ng if=\\"initialized\\">\</form actions>\r\n\t\t\t\</div>\<! col >\r\n\r\n\t\t\t\<div class=\\"col sm 4 text right\\" ng show=\\"showhelpbutton\\">\r\n\t\t\t\t\<help button workspace=\\"workspace\\" />\r\n\t\t\t\</div>\<! col >\r\n\t\t\</div>\<! row >\r\n\t\</div>\<! bar buttons action >\r\n\t\r\n \<breadcrumb ng if=\\"showbreadcrumb\\" ng workspace=\\"workspace\\">\</breadcrumb>\r\n \r\n \<form name=\\"${formname}form\\">\r\n \r\n \t\<p>\r\n \t\t\<small>( \<span class=\\"red\\"> \</span> ) \<translate>label campos obrigatorios\</translate>\</small>\r\n \t\</p>\r\n \r\n ${formhtml}\r\n \r\n \</form>\r\n\t\r\n\</div>\<! page content >","mobilepagecode" "\<div id=\\"${formname}page\\" ng controller=\\"${controllername}\\">\r\n\t\<form name=\\"${formname}form\\">\r\n ${formhtml}\r\n\t\</form>\r\n\</div>","itsmpagecode" "\<div id=\\"${formname}page\\" class=\\"page content\\" ng controller=\\"${controllername}\\">\r\n\</div>\r\n\r\n\<script type=\\"text/ng template\\" id=\\"service request incident add occurrence notes popover\\">\r\n\<div id=\\"service request incident add occurrence notes container\\" class=\\"popover content wrapper\\">\r\n\t\<button type=\\"button\\" ng show=\\"ismobile()\\" class=\\"btn btn default btn sm btn block\\" ng click=\\"torgleformnewnotecollapsed()\\" \r\n\t\tng class=\\"{'margin bottom' controls view && param allow add notes on ticket view != 's'}\\">\r\n\t\t{{'citcorpore comum novanota' | translate}} \<i ng class=\\"{'fa fa sm' true, 'fa fa plus' formnewnotecollapsed, 'fa fa minus' !formnewnotecollapsed}\\">\</i>\r\n\t\</button>\r\n\r\n\t\<div id=\\"service request incident add occurrence notes form\\" class=\\"row margin bottom\\" ng hide=\\"controls view && param allow add notes on ticket view != 's'\\" ng form=\\"formservicerequestincidentaddoccurrencenote\\" uib collapse=\\"formnewnotecollapsed && ismobile()\\">\r\n\t\t\<div class=\\"col md 12\\">\r\n\t\t\t\<form input label=\\"citcorpore comum comentario\\" type=\\"textarea\\" ng model=\\"occurrencenote description\\" rows=\\"2\\" form=\\"formservicerequestincidentaddoccurrencenote\\" c required=\\"true\\" />\r\n\t\t\</div>\<! col >\r\n\r\n\t\t\<div class=\\"col md 6\\">\r\n\t\t\t\<form input label=\\"ticket start time\\" type=\\"datetime\\" ng model=\\"occurrencenote starttime\\" form=\\"formservicerequestincidentaddoccurrencenote\\"/>\r\n\t\t\</div>\<! col >\r\n\r\n\t\t\<div class=\\"col md 6\\">\r\n\t\t\t\<form input label=\\"ticket end time\\" type=\\"datetime\\" ng model=\\"occurrencenote endtime\\" form=\\"formservicerequestincidentaddoccurrencenote\\"/>\r\n\t\t\</div>\<! col >\r\n\r\n\t\t\<div class=\\"col md 12\\" ng hide=\\"request idstatus == request id status closed || request idstatus == request id status canceled\\">\r\n\t\t\t\<div class=\\"form group pull left\\">\r\n\t\t\t\t\<input type=\\"checkbox\\" id=\\"visibletorequester\\" ng model=\\"occurrencenote visibletorequester\\">\r\n\t\t\t\t\<label class=\\"mb 0\\" style=\\"line height 1 2em;\\" for=\\"visibletorequester\\"> {{ 'citcorpore comum visivelaosolicitante' | translate }}\</label>\r\n\t\t\t\</div>\r\n\t\t\</div>\<! col >\r\n\r\n\t\t\<div class=\\"col md 12\\">\r\n\t\t\t\<div class=\\"form group margin less pull left\\" ng if=\\"occurrencenote visibletorequester\\" ng hide=\\"request idstatus == request id status closed || request idstatus == request id status canceled\\">\r\n\t\t\t\t\<input type=\\"checkbox\\" id=\\"sendmailtorequester\\" ng model=\\"occurrencenote notify\\">\r\n\t\t\t\t\<label class=\\"mb 0\\" style=\\"line height 1 2em;\\" for=\\"sendmailtorequester\\"> {{ 'regraescalonamento enviaremail' | translate }}\</label>\r\n\t\t\t\</div>\r\n\r\n\t\t\t\<div class=\\"pull right\\">\r\n\t\t\t\t\<button type=\\"button\\" class=\\"btn btn xs btn citsmart\\" ng click=\\"customsaveoccurrencenotevalidation(formservicerequestincidentaddoccurrencenote, occurrencenote)\\">\r\n\t\t\t\t\t{{ 'citcorpore comum salvar' | translate }}\r\n\t\t\t\t\</button>\r\n\t\t\t\</div>\r\n\t\t\</div>\<! col >\r\n\t\</div>\<! row >\r\n\r\n\t\<hr ng hide=\\"controls view && param allow add notes on ticket view != 's'\\" />\r\n\r\n\t\<div id=\\"service request incident add occurrence notes list\\" class=\\"popover scroll margin less\\" style=\\"max height 270px;\\" uib collapse=\\"!formnewnotecollapsed && ismobile()\\" >\r\n\t\t\<div class=\\"timeline container\\">\r\n\t\t\t\<div class=\\"timeline items\\">\r\n\t\t\t\t\<div class=\\"timeline item\\" ng repeat=\\"ocorrencia in occurrencenotes\\">\r\n\t\t\t\t\t\<div ng include=\\"'service request incident occurrence content'\\">\</div>\r\n\t\t\t\t\</div>\r\n\t\t\t\</div>\r\n\t\t\</div>\r\n\r\n\t\t\<div class=\\"alert alert grey margin less text center\\" ng show=\\"!occurrencenotes length\\">{{ 'msg04' | translate }}\</div>\r\n\t\</div>\r\n\</div>\r\n\</script>\r\n\r\n\<script type=\\"text/ng template\\" id=\\"service request incident occurrence content\\">\r\n\<div class=\\"timeline item icon\\" ng style=\\"{'color' ocorrencia corcategoriaocorrencia}\\">\r\n\t\<i ng if=\\"ocorrencia tipoiconecategoriaocorrencia === 'fa' || !ocorrencia iconecategoriaocorrencia\\" class=\\"fa {{ (ocorrencia iconecategoriaocorrencia || 'fa circle') }}\\">\</i>\r\n\t\<i ng if=\\"ocorrencia tipoiconecategoriaocorrencia === 'material'\\" class=\\"material icons\\">{{ ocorrencia iconecategoriaocorrencia }}\</i>\r\n\</div>\r\n\<div class=\\"timeline item content\\">\r\n\t\<h3 class=\\"timeline item title\\">\r\n\t\t{{ ocorrencia nomecategoriaocorrencia }} \<i ng show=\\"ocorrencia visivelsolicitante === 's'\\" title=\\"{{ 'citcorpore comum visivelaosolicitante' | translate }}\\" class=\\"fa fa eye\\">\</i>\r\n\t\</h3>\r\n\r\n\t\<div class=\\"timeline item text\\">\r\n\t\t\<span ng hide=\\"(ocorrencia registradopor | isoccurrenceautomaticuser) || (!ocorrencia registradopor && !ocorrencia registradopornomeusuario)\\">\r\n\t\t\t\<strong>{{ (ocorrencia registradopornomeusuario || ocorrencia registradopor) }}\</strong> {{ 'citcorpore comum em' | translate | lowercase }}\r\n\t\t\</span>\r\n\t\t{{ ocorrencia datahoraregistro | datetimetextfromlocale }}\r\n\t\</div>\r\n\r\n\t\<div class=\\"timeline item comment\\" ng if=\\"ocorrencia idoccurrencecategory === id occurrence category comment\\">\r\n\t\t\<blockquote class=\\"timeline item comment text\\">\r\n\t\t\t{{ ocorrencia ocorrencia }}\r\n\t\t\</blockquote>\r\n\t\</div>\r\n\r\n\t\<div class=\\"timeline item timesheet\\" ng if=\\"ocorrencia idoccurrencecategory === id occurrence category timesheet\\">\r\n\t \<div class=\\"timeline item timesheet text\\" ng show=\\"ocorrencia starttime && ocorrencia endtime\\">\r\n\t {{ 'citcorpore comum demin' | translate}} {{ ocorrencia starttime | timestampfromlocale }} {{ 'citcorpore comum ate' | translate }} {{ ocorrencia endtime | timestampfromlocale }}\r\n\t \</div>\r\n\t\t\<div class=\\"timeline item timesheet date\\" ng show=\\"!ocorrencia starttime || !ocorrencia endtime\\">\r\n\t\t\t{{ ocorrencia tempogastohora | numberconditionalprecision 2 }} {{ (ocorrencia tempogastohora > 1 ? 'citcorpore comum horas' 'citcorpore texto tempo hora') | translate | lowercase }} {{ 'citcorpore comum em' | translate | lowercase }} {{ ocorrencia tempogastodata | datefromlocale }}\r\n\t\t\</div>\r\n\t\t\r\n\t\t\<blockquote ng if=\\"ocorrencia ocorrencia\\" class=\\"timeline item timesheet text\\">\r\n\t\t\t{{ ocorrencia ocorrencia }}\r\n\t\t\</blockquote>\r\n\t\</div>\r\n\r\n\t\<div class=\\"timeline item info\\" ng if=\\"ocorrencia idcategoriaocorrencia\\">\r\n\t\t\<blockquote class=\\"timeline item info text\\">\r\n\t\t\t{{ ocorrencia ocorrencia }}\r\n\t\t\</blockquote>\r\n\t\</div>\r\n\r\n\t\<div class=\\"timeline item info\\" ng if=\\"ocorrencia motivosuspensao\\">\r\n\t\t\<div class=\\"timeline item info title\\">{{ 'citcorpore comum justificativa' | translate }}\</div>\r\n\t\t\<blockquote class=\\"timeline item info text\\">\r\n\t\t\t{{ ocorrencia motivosuspensao }}\r\n\t\t\</blockquote>\r\n\t\</div>\r\n\r\n\t\<div class=\\"timeline item info\\" ng if=\\"ocorrencia motivoreabertura\\">\r\n\t\t\<div class=\\"timeline item info title\\">{{ 'citcorpore comum justificativa' | translate }}\</div>\r\n\t\t\<blockquote class=\\"timeline item info text\\">\r\n\t\t\t{{ ocorrencia motivoreabertura }}\r\n\t\t\</blockquote>\r\n\t\</div>\r\n\r\n\t\<div class=\\"timeline item info\\" ng if=\\"ocorrencia motivodelegacao\\">\r\n\t\t\<div class=\\"timeline item info title\\">{{ 'citcorpore comum justificativa' | translate }}\</div>\r\n\t\t\<blockquote class=\\"timeline item info text\\">\r\n\t\t\t{{ ocorrencia motivodelegacao }}\r\n\t\t\</blockquote>\r\n\t\</div>\r\n\r\n\t\<div class=\\"timeline item info\\" ng if=\\"ocorrencia idoccurrencecategory === id occurrence category sla change \r\n\t\t|| ocorrencia idoccurrencecategory === id occurrence category sla start\\">\r\n\t\t\<div class=\\"timeline item info title\\">{{ 'citcorporerelatorio comum sla' | translate }}\</div>\r\n\t\t\<blockquote class=\\"timeline item info text\\">\r\n\t\t\t\<div ng show=\\"ocorrencia slahhmm\\">\r\n\t\t\t\t{{ ocorrencia slahhmm }}hrs \r\n\t\t\t\</div>\r\n\t\t\</blockquote>\r\n\t\</div>\r\n\r\n\t\<div class=\\"clearfix\\" ng if=\\"ocorrencia idoccurrencecategory === id occurrence category reclassification\\">\r\n\t\t\<div class=\\"timeline item info\\">\r\n\t\t\t\<div class=\\"timeline item info title\\">{{ 'citcorpore comum de' | translate }}\</div>\r\n\t\t\t\<blockquote class=\\"timeline item info text\\">\r\n\t\t\t\t\<p>\<strong>{{ 'citcorpore comum tipo' | translate }} \</strong> {{ ocorrencia tiposervicoanterior | translate }}\</p>\r\n\t\t\t\t\<p>\<strong>{{ 'citcorpore comum atividade' | translate }} \</strong> {{ ocorrencia nomeservicoanterior }}\</p>\r\n\t\t\t\</blockquote>\r\n\t\t\</div>\r\n\r\n\t\t\<div class=\\"timeline item info\\">\r\n\t\t\t\<div class=\\"timeline item info title\\">{{ 'citcorpore comum para' | translate }}\</div>\r\n\t\t\t\<blockquote class=\\"timeline item info text\\">\r\n\t\t\t\t\<p>\<strong>{{ 'citcorpore comum tipo' | translate }} \</strong> {{ ocorrencia tiposervico | translate }}\</p>\r\n\t\t\t\t\<p>\<strong>{{ 'citcorpore comum atividade' | translate }} \</strong> {{ ocorrencia nomeservico }}\</p>\r\n\t\t\t\</blockquote>\r\n\t\t\</div>\r\n\t\</div>\r\n\r\n\t\<div class=\\"timeline item info\\" ng if=\\"ocorrencia attachedfiles && (ocorrencia idoccurrencecategory === id occurrence category creation \r\n\t\t || ocorrencia idoccurrencecategory === id occurrence category registration execution)\\">\r\n\t\t\<div class=\\"timeline item info title\\">{{ 'citcorpore comum anexos' | translate }}\</div>\r\n\r\n\t\t\<blockquote class=\\"timeline item info text\\" ng bind html=\\"ocorrencia attachedfiles | newlinetohtmlbr | proccesshtml\\">\</blockquote>\r\n\t\</div>\r\n\r\n\t\<div class=\\"timeline item info\\" ng if=\\"ocorrencia removedfiles\\">\r\n\t\t\<div class=\\"timeline item info title\\">{{ 'citcorpore comum anexosremovidos' | translate }}\</div>\r\n\r\n\t\t\<blockquote class=\\"timeline item info text\\" ng bind html=\\"ocorrencia removedfiles | newlinetohtmlbr | proccesshtml\\">\</blockquote>\r\n\t\</div>\r\n\r\n\t\<div class=\\"timeline item info\\" ng if=\\"ocorrencia escalonamento\\">\r\n\t\t\<div class=\\"timeline item info title\\">{{ 'citcorpore comum descricao' | translate }}\</div>\r\n\r\n\t\t\<blockquote class=\\"timeline item info text\\">{{ 'configuracaoeventonotificacao form escalonamento' | translate }}\</blockquote>\r\n\t\</div>\r\n\r\n\t\<div class=\\"timeline item info\\" ng if=\\"ocorrencia descricaoescalonamento\\">\r\n\t\t\<div class=\\"timeline item info title\\">{{ 'citcorpore comum descricao' | translate }}\</div>\r\n\r\n\t\t\<blockquote class=\\"timeline item info text\\">{{ ocorrencia descricaoescalonamento | translate }}\</blockquote>\r\n\t\</div>\r\n\r\n\t\<div class=\\"timeline item info\\" ng if=\\"ocorrencia nomeusuarioescalonamento\\">\r\n\t\t\<div class=\\"timeline item info title\\">{{ 'citcorpore comum usuario' | translate }}\</div>\r\n\r\n\t\t\<blockquote class=\\"timeline item info text\\">{{ ocorrencia nomeusuarioescalonamento }}\</blockquote>\r\n\t\</div>\r\n\r\n\t\<div class=\\"timeline item info\\" ng if=\\"ocorrencia motivoreclassificacao\\">\r\n\t\t\<div class=\\"timeline item info title\\">{{ 'citcorpore comum justificativa' | translate }}\</div>\r\n\t\t\<blockquote class=\\"timeline item info text\\">\r\n\t\t\t{{ ocorrencia motivoreclassificacao }}\r\n\t\t\</blockquote>\r\n\t\</div>\r\n\r\n\t\<div class=\\"timeline item info\\" ng if=\\"ocorrencia latitude && ocorrencia longitude\\">\r\n\t\t\<div class=\\"timeline item info title\\">{{ 'citcorpore comum coordenadas' | translate }}\</div>\r\n\t\t\<blockquote class=\\"timeline item info text\\">\r\n\t\t\t\<div>{{ 'geographic latitude' | translate }} {{ ocorrencia latitude }}\</div>\r\n\t\t\t\<div>{{ 'geographic longitude' | translate }} {{ ocorrencia longitude }}\</div>\r\n\t\t\</blockquote>\r\n\t\</div>\r\n\r\n\t\<div class=\\"timeline item info\\" ng if=\\"ocorrencia nometarefa\\" ng hide=\\"ocorrencia idoccurrencecategory === id occurrence category sla start \r\n\t\t|| ocorrencia idoccurrencecategory === id occurrence category sla suspension || ocorrencia idoccurrencecategory === id occurrence category sla reactivation\r\n\t\t|| ocorrencia idoccurrencecategory === id occurrence category sla change || ocorrencia idoccurrencecategory === id occurrence category comment\r\n\t\t|| ocorrencia idoccurrencecategory === id occurrence category timesheet\\">\r\n\t\t\<div class=\\"timeline item info title\\">{{ 'citcorpore comum tarefa' | translate }}\</div>\r\n\r\n\t\t\<blockquote class=\\"timeline item info text\\" ng bind html=\\"ocorrencia nometarefa | proccesshtml\\">\</blockquote>\r\n\t\</div>\r\n\</div>\r\n\</script>","controllercode" "angular extend(this, $controller('dynamicformcontroller', {$scope $scope}));\r\n\r\n$scope datetimeformat = 'yyyy mm dd hh\ mm\ ss';\r\n\r\nvar $ticketscope = angular element(\\"#service request view\\") scope();\r\n\r\nvar findoccurrencenotes = function() {\r\n\tjanela aguarde menu show();\r\n\tservicerequestincidentrepository findoccurrencenotes({id $rootscope request id, iditemtrabalho $rootscope idworkitem}) then(function(result) {\r\n\t\tjanela aguarde menu hide();\r\n\t\tupdateoccurrencestimestamp(result data, 'occurrencenotes');\r\n\t});\r\n};\r\n\r\nvar updateoccurrencestimestamp = function(occurrences, attribute) {\r\n ticketoccurrencerepository listtimestampbyticket({idsolicitacaoservico $rootscope request id}) then(function(result) {\r\n var i = 0;\r\n\t\tangular foreach(occurrences, function(occurrence) {\r\n\t\t\tangular foreach(result, function(occurrencewithtimestamp) {\r\n\t\t\t if (occurrence idocorrencia == occurrencewithtimestamp idocorrencia) {\r\n\t\t\t occurrences\[i] starttime = $filter('date')(moment(occurrencewithtimestamp starttime) todate(), $scope datetimeformat);\r\n\t\t\t occurrences\[i] endtime = $filter('date')(moment(occurrencewithtimestamp endtime) todate(), $scope datetimeformat);\r\n\t\t\t }\r\n\t\t\t}); \r\n\t\t\ti++;\r\n\t\t}); \r\n\t\t$timeout(function(){\r\n\t\t\t$ticketscope\[attribute] = occurrences;\r\n\t\t},10);\r\n });\r\n};\r\n\r\nvar initoccurrencenote = function() {\r\n\t$ticketscope occurrencenote = {\r\n\t\tdate new date(),\r\n\t\tstarttime $filter('date')(new date(), $scope datetimeformat),\r\n\t\tendtime $filter('date')(new date(), $scope datetimeformat)\r\n\t};\r\n};\r\n\r\nvar updateoccurrencenote = function(occurrencetimesheet) {\r\n janela aguarde menu show();\r\n\tservicerequestincidentrepository findoccurrencenotes({id $rootscope request id, iditemtrabalho $rootscope idworkitem}) then(function(result) {\r\n\t\tjanela aguarde menu hide();\r\n\t\t\r\n\t\tvar occurrences = result data;\r\n\t\tvar lastoccurrence = null;\r\n\t\tangular foreach(occurrences, function(occurrence) {\r\n\t\t if (occurrence ocorrencia == occurrencetimesheet description \r\n\t\t && occurrence tempogastodata substring(0,10) == occurrencetimesheet starttime substring(0,10)\r\n\t\t && occurrence tempogastohora == occurrencetimesheet time) {\r\n lastoccurrence = occurrence;\t\t\t \r\n\t\t }\r\n\t\t});\r\n\t\t\r\n\t\tif (lastoccurrence) {\r\n\t\t lastoccurrence starttime = occurrencetimesheet starttime;\r\n\t\t lastoccurrence endtime = occurrencetimesheet endtime;\r\n\t\t \r\n\t\t ticketoccurrencerepository updatetimestamp(lastoccurrence) then(function(result) {\r\n\t\t\t\tupdateoccurrencestimestamp(occurrences, 'occurrencenotes');\r\n\t\t\t\tfindoccurrences();\r\n \t\t\tinitoccurrencenote();\r\n\t\t });\r\n\t\t}else{\r\n\t\t\tinitoccurrencenote();\r\n\t\t}\r\n\t});\r\n};\r\n\r\nvar saveoccurrencetimesheet = function(occurrencetimesheet) {\r\n\tvar occurrence = {\r\n\t\tidsolicitacaoservico $rootscope request id,\r\n\t\tiditemtrabalho $rootscope request iditemtrabalho,\r\n\t\ttempogastodata occurrencetimesheet date,\r\n\t\ttempogastohora occurrencetimesheet time,\r\n\t\tocorrencia occurrencetimesheet description,\r\n\t\tnotificarsolicitante (occurrencetimesheet notify ? 's' 'n'),\r\n\t\tvisivelsolicitante (occurrencetimesheet visibletorequester ? 's' 'n'),\r\n\t\tview false\r\n\t};\r\n\t\r\n\tjanela aguarde menu show();\r\n\treturn servicerequestincidentrepository saveoccurrencetimesheet(occurrence) then(function(result) {\r\n\t\tjanela aguarde menu hide();\r\n\t\t\r\n\t\tnotification success($translate instant('citcorpore comum adicionadocomsucesso', {\r\n\t\t\tmsg1 $translate instant('citcorpore comum comentario')\r\n\t\t}));\r\n\r\n\t\tupdateoccurrencenote(occurrencetimesheet);\r\n\t});\r\n};\r\n\r\n$ticketscope openservicerequestincidentaddoccurrencenote = function() {\r\n\t$ticketscope setformnewnotecollapsed(ismobile());\r\n\t$ticketscope isservicerequestincidentaddoccurrencenoteopened = true;\r\n\t\r\n\tinitoccurrencenote();\r\n\t\r\n\tformutil focusonfield('\[id=\\"occurrencenote description\\"]');\r\n};\r\n\r\n$ticketscope customsaveoccurrencenotevalidation = function(form, occurrencenote) {\r\n if(!occurrencenote starttime && !occurrencenote endtime) {\r\n $ticketscope saveoccurrencenotevalidation(form, occurrencenote);\r\n return;\r\n }\r\n \r\n\tif(!formutil valid(form, false)) {\r\n\t\tformutil focusonfield('\[id=\\"occurrencenote description\\"]');\r\n\t\treturn ;\r\n\t}\r\n\t\r\n\tif(!occurrencenote starttime || !occurrencenote endtime) {\r\n\t\tnotification error('audit msg dtiniciodtfimpreenchidas');\r\n\t\treturn ;\r\n\t}\r\n\t\r\n\tif(moment(occurrencenote starttime) isafter(moment(occurrencenote endtime))) {\r\n\t notification error('audit msg dtinicial dtfinal menor');\r\n\t return;\r\n\t}\r\n\t \r\n formutil toinitialmode(form);\r\n\t$ticketscope setformnewnotecollapsed(true);\r\n\t\r\n\toccurrencenote date = $filter('date')(moment(occurrencenote starttime) todate(), 'yyyy mm dd');\r\n\toccurrencenote time = moment(occurrencenote endtime) todate() moment(occurrencenote starttime) todate();\r\n\toccurrencenote time = occurrencenote time / 1000 / 60 / 60;\r\n\t\r\n\toccurrencenote starttime = $filter('date')(moment(occurrencenote starttime) todate(), $scope datetimeformat);\r\n\toccurrencenote endtime = $filter('date')(moment(occurrencenote endtime) todate(), $scope datetimeformat);\r\n\tsaveoccurrencetimesheet(occurrencenote);\r\n};\r\n\r\nvar findoccurrences = function() {\r\n\tvar params = { id $rootscope request id, iditemtrabalho $rootscope request iditemtrabalho };\r\n\tservicerequestincidentrepository buscaocorrenciasolicitacao(params) then(function(responseocorrencia){\r\n\t\tvar occurrences = json parse(responseocorrencia data ocorrencias);\r\n\t\tupdateoccurrencestimestamp(occurrences, 'listocorrenciasolicitacao');\r\n\t\t$ticketscope registraocorrenciaportal = responseocorrencia data registraocorrenciaportal;\r\n\t});\r\n};\r\n\r\n$ticketscope findoccurrences = findoccurrences;\r\n\r\nfindoccurrences();\r\nfindoccurrencenotes();","dependencies" \[{"id" 10698,"name" "appservice","dependencyname" "appservice","type" "javascript","loadoncontroller"\ true,"repository"\ false},{"id" 10699,"name" "$controller","dependencyname" "$controller","type" "javascript","loadoncontroller"\ true,"repository"\ false},{"id" 10700,"name" "$rootscope","dependencyname" "$rootscope","type" "javascript","loadoncontroller"\ true,"repository"\ false},{"id" 10701,"name" "$timeout","dependencyname" "$timeout","type" "javascript","loadoncontroller"\ true,"repository"\ false}],"properties" \[{"id" 10702,"name" "enabledfields","description" "campos habilitados","value" "true"},{"id" 10703,"name" "savebusinessobject","description" "save business objects automatically after submmit","value" "false"}],"fullpath" "/cit esi web/forms/ticket history/"}],"commondependencies" \[{"id" 10692,"name" "formutil","dependencyname" "formutil","type" "javascript","loadoncontroller"\ true,"repository"\ false},{"id" 10693,"name" "$filter","dependencyname" "$filter","type" "javascript","loadoncontroller"\ true,"repository"\ false},{"id" 10694,"name" "service request incident repository","dependencyname" "servicerequestincidentrepository","type" "javascript","path" "/citsmart/assets/js/repositories/","loadoncontroller"\ true,"repository"\ false},{"id" 10695,"name" "$translate","dependencyname" "$translate","type" "javascript","loadoncontroller"\ true,"repository"\ false},{"id" 10696,"name" "ticketoccurrencerepository","dependencyname" "ticketoccurrencerepository","type" "javascript","path" "/cit esi web/dynamic/ticket history/js/repository/","loadoncontroller"\ true,"repository"\ false}],"showtabs"\ false,"verticaltabs"\ false}],"flows" \[],"businessrules" \[],"businessprocess" \[],"notifications" \[],"groups" \[],"images" \[],"css" \[],"javascripts" \[],"pages" \[],"reports" \[],"components" \[],"parameters" \[],"labels" \[{"id" 9752,"chave" "label interaction type","valor" "tipo de interação","locale" "pt br","applicationname" "ticket history"},{"id" 9753,"chave" "label interaction type","valor" "type of interaction","locale" "en us","applicationname" "ticket history"},{"id" 9764,"chave" "ticket end time","valor" "data e hora fim","locale" "pt br","applicationname" "ticket history"},{"id" 9761,"chave" "ticket start time","valor" "data e hora início","locale" "pt br","applicationname" "ticket history"},{"id" 9765,"chave" "ticket end time","valor" "date and time end","locale" "en us","applicationname" "ticket history"},{"id" 9766,"chave" "ticket end time","valor" "fecha y hora","locale" "es es","applicationname" "ticket history"},{"id" 9763,"chave" "ticket start time","valor" "fecha y hora de inicio","locale" "es es","applicationname" "ticket history"},{"id" 9762,"chave" "ticket start time","valor" "start date and time","locale" "en us","applicationname" "ticket history"}],"replaceelement"\ false,"executeddl"\ false,"replaceversion"\ false,"versionasstring" "1 0"}