 available for the change template-related e-mail template.

The following key fields are listed below for insertion into the change template-related e-mail template:

Learn about the key fields that can be included in a change template-related email template. Discover how fields like completion date, meeting start time, change category, and more can enhance communication and organization during change processes.

Registering E-mail box

Change E-mail Key Fields

Knowledge Base E-mail Key Fields

Support - CITSmart EN (PINK)

Navigation and User Interface

Setting System URL

Creating Access Profile

Employee Registration

Home Panel

Initial Settings

CITSmart Cloud Architecture

Operational Limits

Architecture

Mobile

Log's and Auditing 

Graph Mail

Automatic Action

Automatic Action via E-mail

Notification Automatic Action 

Problem Automatic Action  

Automatic Actions of Incident/Request/Procedure

Change Automatic Actions

Escalation Automatic Action

Automation

Questionnaires Management

Registering Questionnaire

Registering Ticket Template

Registering Questionnaire Category

Configuring E-mail Template

Problem E-mail Key Fields

Ticket E-mail Key Fields

Configuring E-mail Account

Configuring Mandatory Fields

Registering Domain Item

Registering Domain

Configuring Views

Customizing Fields 

Parametrization - Mobile

Parametrization - Change

Parametrization - Chat

Parametrization - Configuration

Parametrization - E-mail

Parametrization - Knowledge

Parametrization - LDAP

Parametrization - Problem

Parametrization - Release

Parametrization - Smart Portal

Parametrization - System

Parametrization - Telephony

Parametrization - Ticket

Parametrization - VoIP

Parametrization - Work Order

System Parameters

Configuring Banner Logo

Customizing Knowledge Portal

Configuring Knowledge Portal Filters

System Customization

Configuring CITSmart Environment

Data Import Management

Registering Data Import

Registering External Connections

Running Script

Database Tool

Managing Content Indexing

Data Management

Importing Employee

Loading Metadata

Importing the Service Portfolio

Registering Spreadsheet Template for Employee Import

Registering Spreadsheet Template for Service Portfolio Import

Data and Import

Registering Countries

Registering Location

Registering Unit

Registering Type of Unit

Language and Region

Creating Cycle in Calendar

Registering Working Day

Creating Calendar

Implementing Password Security Rules

Configuring Service to change Password

Unlocking Users 

Safety Recommendations

Oauth2 Authentication using Keycloak

Registering LDAP Connection

CITSmart auto-login -SSO

Configuring Okta in CITSmart

Authentication

Platform Administration

Instalation Overview

System Requirements

Configuration of CITSmart Environment using Linux

Configuring Datasource and Drives of Bank

CITSmart Extra Settings

Configuring Java to the WildFly

Configuring the Application Server

Configuring the Wildfly

Deploying CITSmart

Including WildFly in the systemd

Installing Apache SOLR

Installing SSL Certificate

JDK Download and Installation

Installing MongoDB

Wildfly Installation

Completing the Installation

Download and Installation of Programs

Perform Installation

Installation

Key Fields	Description
${DELAYSTR}	Delay time. Report the delay time of the change.
${ACCEPTANCEDATE}	Date of Acceptance. Inform the date of acceptance of the change.
${COMPLETIONDATESTR}	Date of the conclusion. Inform the date of completion of the change.
${CAPTUREDATETIME}	Date and Time of request Capture. Inform the date and time of the capture of the change.
${STARTDATETIMESTR}	Start date. Reports the start date of the change.
${REQUESTDATETIMESTR}	Request Record Date and Time. Report the date and time the change was recorded.
${ENDDATETIMESTR}	Limit date. Inform the deadline to meet the change.
${STARTDATE}	Meeting Start Date. Report the start date of the scheduled meeting.
${VOTINGDATE}	Date of Voting. Inform the date of the vote to approve the change.
${DESCRIPTION}	Description of Change. Report the description of the change.
${ESTIMATEDDURATION}	Estimated duration. Report the estimated duration of the scheduled meeting.
${REQUESTEREMAIL}	Applicant's e-mail address. Inform the requestor e-mail of the change.
${CLOSURE}	Closing. Inform the description of the closing of the change.
${STARTTIME}	Meeting Start Time. Reports the start time of the scheduled meeting.
${CHANGEREQUESTID}	Change Number. Inform the identification number of the change.
${IMPACTLEVEL}	Impact. Reports the impact of the change.
${MEETINGLOCATION}	Place of the Meeting. Inform the location of the scheduled meeting.
${URGENCYLEVEL}	Urgency. Inform the urgency of the change.
${NAMECATEGORYCHANGE}	Category of Change. Report the change category.
${CONTACTNAME}	Contact name. Enter the name of the requester to contact.
${CURRENTGROUP}	Current Group. Inform the current group responsible for meeting the change.
${NAMEGROUPLEVEL1}	Level 1 Group. Inform the level 1 group configured to meet the change.
${REQUESTERNAME}	Name of Applicant. Inform the name of the requestor of the change.
${TASKNAME}	Assignment. Reports the current job of the change.
${PRIORITY}	Priority. Inform the priority of the change.
${STATUS}	Status of Change. Reports the status of the change.
${TYPE}	Type of Change. Inform the type of change that has been registered.
${TITLE}	Title of Change. Inform the title of the change that has been registered.

Change E-mail Key Fields

List of Key Fields